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(Update with the copy of version: 8.5.2DRAFT)
(Update with the copy of version: 8.5.2DRAFT)
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Workspace Web Edition provides the following options for managing Expressions:
 
Workspace Web Edition provides the following options for managing Expressions:
 
__TOC__
 
__TOC__
 
 
====expression.phone-number====
 
====expression.phone-number====
 
* Default Value: <tt>^[\(\)\-\.\+\d\s\*#][0-9]+()-\.+\d\s*#/$</tt>
 
* Default Value: <tt>^[\(\)\-\.\+\d\s\*#][0-9]+()-\.+\d\s*#/$</tt>

Revision as of 18:30, April 3, 2015

Expression

Workspace Web Edition provides the following options for managing Expressions:

expression.phone-number

  • Default Value: ^[\(\)\-\.\+\d\s\*#][0-9]+()-\.+\d\s*#/$
  • Valid Values: A regular expression.
  • Changes take effect: When the session is started or restarted.
  • Description: Specifies the regular expression that identifies a phone number in the chat or SMS transcript. This option can be overridden by a routing strategy as described in this Deployment Guide.

expression.phone-number.supported-characters

  • Default Value: 0123456789+
  • Valid Values: Letters A to Z and a to z. Numbers 0 through 9. All special characters that are valid Windows file names.
  • Changes take effect: When the session is started or restarted.
  • Description: Specifies the characters that are permitted when building a request to the T-Server that relies on a phone number. Any other characters from the original string coming from the User Interface are removed. This option can be overridden by a routing strategy as described in this Deployment Guide.
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