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(→‎Recording a Call)
(→‎Recording a Call)
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The following table describes the actions you can perform with the Recording buttons:
 
The following table describes the actions you can perform with the Recording buttons:
 
{|  
 
{|  
−
! '''Action'''
 
 
! '''Button'''
 
! '''Button'''
 
! '''Description'''
 
! '''Description'''
 
|-
 
|-
 
| [[File:placeholder.png|link=]]
 
| [[File:placeholder.png|link=]]
−
| Record
+
| Records the call.
 
|-
 
|-
 
| [[File:placeholder.png|link=]]
 
| [[File:placeholder.png|link=]]
−
| Stop
+
| Stops the recording.
 
|-
 
|-
 
| [[File:placeholder.png|link=]]
 
| [[File:placeholder.png|link=]]
−
| Pause
+
| Pauses the recording.
 
|-
 
|-
 
| [[File:placeholder.png|link=]]
 
| [[File:placeholder.png|link=]]
−
| Resume
+
| Resumes the recording, after you paused it.
 
|}
 
|}
  

Revision as of 18:27, April 14, 2015

Recording a Call

Recording calls

The Call Recording functionality enables you to record the current voice interaction with a customer or an internal caller.

The following table describes the actions you can perform with the Recording buttons:

Button Description
File:Placeholder.png Records the call.
File:Placeholder.png Stops the recording.
File:Placeholder.png Pauses the recording.
File:Placeholder.png Resumes the recording, after you paused it.




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