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(→‎Viewing Your Reports)
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= Viewing Your Reports=
 
= Viewing Your Reports=
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While you are working in the GPlus Adapter for Salesforce, you can view reports at any time. Reports show you statistical performance information about you, your queue, and your call center. This information is important for you to see so that you can gauge the call wait times and improve performance standards.
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Your reports are available to you through the Reports list on the main menu. Click the tabs below to view information about each of the report types:
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<div class="cloud-tabberlive-wrapper">
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<tabber>
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First Tab Title=
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<div class="cloud-wrapper">
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<h2>First box title goes here</h2>
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<div class="cloud-left">
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Text (you can also add a Heading 3 for a title.)
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</div>
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</div>
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|-|
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Second Tab Title=
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<div class="cloud-wrapper">
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<h2>Second box title goes here</h2>
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<div class="cloud-left">
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Text
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</div>
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</div>
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|-|
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Third Tab Title=
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<div class="cloud-wrapper">
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<h2>Third box title goes here</h2>
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<div class="cloud-left">
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Text
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</div>
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</div>
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</tabber>
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<div style="clear: both;"> </div>
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[[Category:V:HTCC:8.5.2DRAFT]]
 
[[Category:V:HTCC:8.5.2DRAFT]]

Revision as of 17:33, May 21, 2015

Viewing Your Reports

While you are working in the GPlus Adapter for Salesforce, you can view reports at any time. Reports show you statistical performance information about you, your queue, and your call center. This information is important for you to see so that you can gauge the call wait times and improve performance standards.

Your reports are available to you through the Reports list on the main menu. Click the tabs below to view information about each of the report types:

First box title goes here

Text (you can also add a Heading 3 for a title.)

Second box title goes here

Text

Third box title goes here

Text

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