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| − | < | + | = Standard Response= |
| + | __TOC__ | ||
| + | ====standard-response.categories==== | ||
| + | * Default Value: <tt>$All$</tt> | ||
| + | * Valid Values: A comma-separated list of category names or the full path of the category, starting at the root category. Set the value to <tt>$All$</tt> to display Standard Responses from all categories. | ||
| + | * Changes take effect: When the session is started or restarted. | ||
| + | * Description: Specifies the list of categories Workspace Web Edition uses to filter Standard Responses. Agents see only those Standard Responses that are part of the sub-tree of categories set in the value for this option. | ||
| + | |||
| + | |||
| + | [[Category:V:HTCC:8.5.2]] | ||
Revision as of 22:34, June 12, 2015
Standard Response
standard-response.categories
- Default Value: $All$
- Valid Values: A comma-separated list of category names or the full path of the category, starting at the root category. Set the value to $All$ to display Standard Responses from all categories.
- Changes take effect: When the session is started or restarted.
- Description: Specifies the list of categories Workspace Web Edition uses to filter Standard Responses. Agents see only those Standard Responses that are part of the sub-tree of categories set in the value for this option.
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