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Revision as of 22:36, June 12, 2015

Create

This operation is part of the Twitter API section of the Genesys Web Services REST API.

Overview

Creates a new empty Twitter interaction.

Request URL /api/v2/me/twitter
HTTP Method POST
Required Features api-multimedia

Parameters

Parameter Value
operationName Create
queuePath The URI of the queue where GWS should place this Twitter interaction.
userData The key value data to attach. (optional)

Samples

Request

POST /api/v2/me/twitter
{
  "operationName": "Create",
  "queuePath": "/queues/995655ec-81a5-46b0-82d0-3f2c5eca263d"
}

HTTP Response

{
  "statusCode": 0, 
   "referenceId":10,
}

CometD Response

{  
   "messageType":"TwitterStateChangeMessage",
   "notificationType":"StatusChange",
   "referenceId":10,
   "twitter":{  
      "capabilities":[  
         "Cancel",
         "Send",
         "AddComment",
         "AttachUserData",
         "UpdateUserData",
         "DeleteUserData",
         "SetDisposition",
         "SetInFocus",
         "Transfer"
      ],
      "id":"01QQQG2MU214P05G",
      "state":"Composing",
      "twitterType":"Outbound",
      "uri":"http://192.168.83.25:8080/api/v2/twitters/01QQQG2MU214P05G"
   }
}
Field Description
messageType The category of message.
notificationType The purpose of the notification.
twitter The element containing all Twitter-specific data.
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