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====The basics==== | ====The basics==== | ||
− | * [[ | + | * [[overview|Before You Begin]] |
− | * [[ | + | * [[umgr_login_logout|Logging in]] |
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− | ==== | + | ====Configuring the Contact Center==== |
− | * [[ | + | * [[desktop_settings|Configuring Desktop Settings]] |
− | * [[ | + | * [[agent_groups|Adding agent groups]] |
− | * [[ | + | * [[templates|Creating templates]] |
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− | ==== | + | ====Agent Provisioning==== |
− | * [[ | + | * [[user_man|Managing Agent Accounts]] |
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</div> | </div> |
Revision as of 12:24, August 14, 2015
Gplus Adapter for Salesforce User Guide
RESTRICTED
Important
This is restricted release documentation, and therefore is subject to change and is not complete. Some features that are described in this section might not be fully implemented in the application.
Welcome to the Gplus Adapter for Salesforce User Guide. This guide provides all the information you need to start working with the adapter in your Salesforce environment. Click any of the topics below for details.
The basics
Configuring the Contact Center
Agent Provisioning
Comments or questions about this documentation? Contact us for support!