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= Configuration Options= | = Configuration Options= | ||
| − | + | The Workspace Web Edition configuration options are described in the following topics in functionality-related sections, like Email, Voice, and so on. These options should all be set in the '''[interaction-workspace]''' section of your [[Documentation:HTCC:Dep:InstallationProcedures#Configuring_the_Workspace_Web_Edition_.26_Web_Services_Applications|WWEWS_Cluster application]] by using either [[Documentation/GA|Genesys Administrator]] or [[Documentation/FR|Configuration Manager]]. | |
| − | + | {| class="no-border" | |
| − | + | | | |
| − | + | *[[Accessibility|Accessibility]] | |
| − | + | *[[ActiveRecording|Active Recording]] | |
| − | + | *[[AgentStatus|Agent Status]] | |
| − | + | *[[Application|Application]] | |
| − | + | *[[CaseData|Case Data]] | |
| − | + | *[[Chat|Chat]] | |
| − | + | *[[Co-browse|Co-browse]] | |
| − | + | *[[Contact|Contact]] | |
| − | + | *[[ContactCenterStatistics|Contact Center Statistics]] | |
| − | + | *[[Email|Email]] | |
| − | + | | | |
| − | + | *[[Expression|Expression]] | |
| − | + | *[[Facebook|Facebook]] | |
| − | + | *[[Interaction|Interaction]] | |
| − | + | *[[Toast|Interaction Preview (Toast)]] | |
| − | + | *[[Intercommunication|Intercommunication]] | |
| − | + | *[[GKCConfigurationOptions|Knowledge Center]] | |
| − | | | + | *[[KPI|KPI]] |
| − | + | *[[LoginVoice|Login]] | |
| − | + | *[[MainWindow|Main Window]] | |
| − | + | *[[Outbound|Outbound]] | |
| − | | | + | | |
| − | + | *[[ServiceClientAPI|Service Client API]] | |
| − | + | *[[StandardResponse|Standard Response]] | |
| − | + | *[[TeamCommunicator|Team Communicator]] | |
| − | + | *[[TeamLead|Team Lead]] | |
| − | + | *[[Twitter|Twitter]] | |
| − | + | *[[Voice|Voice]] | |
| − | + | *[[VoiceMail|Voicemail]] | |
| − | | | + | *[[ConfigurationOptionsForGWE|Web Engagement]] |
| − | + | *[[Workbin|Workbin]] | |
| − | + | *[[OverridingInteractionWorkspaceOptions|Overriding Interaction Workspace Options]] | |
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[[Category:V:HTCC:8.5.2]] | [[Category:V:HTCC:8.5.2]] | ||
Revision as of 21:20, August 28, 2015
Configuration Options
The Workspace Web Edition configuration options are described in the following topics in functionality-related sections, like Email, Voice, and so on. These options should all be set in the [interaction-workspace] section of your WWEWS_Cluster application by using either Genesys Administrator or Configuration Manager.
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