(Update with the copy of version: 8.5.2DRAFT) |
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Workspace Web Edition provides options that enable agents to control their recordings: | Workspace Web Edition provides options that enable agents to control their recordings: | ||
__TOC__ | __TOC__ | ||
| − | |||
====privilege.active-recording.can-monitor-recording==== | ====privilege.active-recording.can-monitor-recording==== | ||
* Default Value: <tt>true</tt> | * Default Value: <tt>true</tt> | ||
| − | * Valid Values: <tt>true</tt>, <tt>false</tt> | + | * Valid Values: <tt>true</tt>, <tt>false</tt> |
* Changes take effect: When the session is started or restarted. | * Changes take effect: When the session is started or restarted. | ||
| − | * Description: Allows agents to monitor voice recording. | + | * Description: Allows agents to monitor voice recording. Depends on [[ActiveRecording#privilege.active-recording.can-use|privilege.active-recording.can-use]]. |
| + | |||
| + | ====privilege.active-recording.can-pause==== | ||
| + | *Default Value: <tt>true</tt> | ||
| + | *Valid Values: <tt>true</tt>, <tt>false</tt> | ||
| + | *Changes take effect: When the session is started or restarted. | ||
| + | *Description: Allows an agent to pause the Active Recording. Depends on [[ActiveRecording#privilege.active-recording.can-use|privilege.active-recording.can-use]]. | ||
| + | |||
| + | ====privilege.active-recording.can-resume==== | ||
| + | *Default Value: <tt>true</tt> | ||
| + | *Valid Values: <tt>true</tt>, <tt>false</tt> | ||
| + | *Changes take effect: When the session is started or restarted. | ||
| + | *Description: Allows an agent to resume the Active Recording. Depends on [[ActiveRecording#privilege.active-recording.can-use|privilege.active-recording.can-use]]. | ||
| + | |||
| + | ====privilege.active-recording.can-start==== | ||
| + | *Default Value: <tt>true</tt> | ||
| + | *Valid Values: <tt>true</tt>, <tt>false</tt> | ||
| + | *Changes take effect: When the session is started or restarted. | ||
| + | *Description: Allows an agent to start the Active Recording. Depends on [[ActiveRecording#privilege.active-recording.can-use|privilege.active-recording.can-use]]. | ||
| + | |||
| + | ====privilege.active-recording.can-stop==== | ||
| + | *Default Value: <tt>true</tt> | ||
| + | *Valid Values: <tt>true</tt>, <tt>false</tt> | ||
| + | *Changes take effect: When the session is started or restarted. | ||
| + | *Description: Allows an agent to stop the Active Recording. Depends on [[ActiveRecording#privilege.active-recording.can-use|privilege.active-recording.can-use]]. | ||
====privilege.active-recording.can-use==== | ====privilege.active-recording.can-use==== | ||
* Default Value: <tt>true</tt> | * Default Value: <tt>true</tt> | ||
| − | * Valid Values: <tt>true</tt>, <tt>false</tt> | + | * Valid Values: <tt>true</tt>, <tt>false</tt> |
* Changes take effect: When the session is started or restarted. | * Changes take effect: When the session is started or restarted. | ||
* Description: Allows agents to use the Active Recording functionality. | * Description: Allows agents to use the Active Recording functionality. | ||
[[Category:V:HTCC:8.5.2]] | [[Category:V:HTCC:8.5.2]] | ||
Revision as of 21:20, August 28, 2015
Active Recording
Workspace Web Edition provides options that enable agents to control their recordings:
Contents
privilege.active-recording.can-monitor-recording
- Default Value: true
- Valid Values: true, false
- Changes take effect: When the session is started or restarted.
- Description: Allows agents to monitor voice recording. Depends on privilege.active-recording.can-use.
privilege.active-recording.can-pause
- Default Value: true
- Valid Values: true, false
- Changes take effect: When the session is started or restarted.
- Description: Allows an agent to pause the Active Recording. Depends on privilege.active-recording.can-use.
privilege.active-recording.can-resume
- Default Value: true
- Valid Values: true, false
- Changes take effect: When the session is started or restarted.
- Description: Allows an agent to resume the Active Recording. Depends on privilege.active-recording.can-use.
privilege.active-recording.can-start
- Default Value: true
- Valid Values: true, false
- Changes take effect: When the session is started or restarted.
- Description: Allows an agent to start the Active Recording. Depends on privilege.active-recording.can-use.
privilege.active-recording.can-stop
- Default Value: true
- Valid Values: true, false
- Changes take effect: When the session is started or restarted.
- Description: Allows an agent to stop the Active Recording. Depends on privilege.active-recording.can-use.
privilege.active-recording.can-use
- Default Value: true
- Valid Values: true, false
- Changes take effect: When the session is started or restarted.
- Description: Allows agents to use the Active Recording functionality.
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