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(Update with the copy of version: 8.5.2DRAFT)
(Update with the copy of version: 8.5.2DRAFT)
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* Changes take effect: When the session is started or restarted.
 
* Changes take effect: When the session is started or restarted.
 
* Description: Specifies the list of categories Workspace Web Edition uses to filter Standard Responses. Agents see only those Standard Responses that are part of the sub-tree of categories set in the value for this option.
 
* Description: Specifies the list of categories Workspace Web Edition uses to filter Standard Responses. Agents see only those Standard Responses that are part of the sub-tree of categories set in the value for this option.
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====privilege.SRL.can-use====
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* Default Value: <tt>true</tt>
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* Valid Values: <tt>true</tt>, <tt>false</tt>
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* Changes take effect: When the session is started or restarted.
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* Description: Allows access to the Standard Response Library functions.
  
  
 
[[Category:V:HTCC:8.5.2]]
 
[[Category:V:HTCC:8.5.2]]

Revision as of 21:20, August 28, 2015

Standard Response

standard-response.categories

  • Default Value: $All$
  • Valid Values: A comma-separated list of category names or the full path of the category, starting at the root category. Set the value to $All$ to display Standard Responses from all categories.
  • Changes take effect: When the session is started or restarted.
  • Description: Specifies the list of categories Workspace Web Edition uses to filter Standard Responses. Agents see only those Standard Responses that are part of the sub-tree of categories set in the value for this option.

privilege.SRL.can-use

  • Default Value: true
  • Valid Values: true, false
  • Changes take effect: When the session is started or restarted.
  • Description: Allows access to the Standard Response Library functions.
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