GPA Table of Contents Page
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Revision as of 16:24, September 4, 2015
Welcome title: Gplus Adapter User's Guide
GPALogin title: Logging in
GPALogout does not exist. Click to create GPALogout in 8.5.2DRAFT
GPAStatus title: Changing your status
GPAMyChannels title: Navigating to a channel
- GPAEditCaseData title: Case information management
GPAVoice title: Handling calls
- GPAIncomingCall title: Answer incoming calls
- GPADialCall title: Dial a call
- GPATeamCommunicatorFavorites title: Contact management
- GPASelectNumberDisplay title: Caller identification for outbound calls
- GPATransferCall title: Transfer a call
- GPAInitiateConf title: Conference calls
- GPAVoiceConsult title: Consultations
- GPAVoiceRecord title: Recording a call
GPAChat title: Working with the chat channel
- GPASingleChat title: Chatting with a customer
- GPAManageMultiChat title: Managing multiple chat interactions
- GPAChatTransfer title: Transferring a chat
- GPAChatConsult title: Chat consultations
GPAReportStatistics title: Viewing your reports
GPAFeedback title: Submitting feedback
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