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Revision as of 19:46, September 29, 2015
DeleteUserData
This operation is part of the Facebook Private Messaging API section of the Genesys Web Services REST API.
Overview
Deletes the specified key value data from an interaction's UserData.
| Request URL | /api/v2/me/facebooksession/{id} |
|---|---|
| HTTP Method | POST |
| Required Features | api-multimedia |
Parameters
| Parameter | Value |
|---|---|
| operationName | DeleteUserData |
| keys | The user key value data to delete. |
Sample
Request
POST api/v2/me/facebooksession/0002DaAVKJ0V0095
{
"operationName": "DeleteUserData",
"keys": ["UserData1"]
}Response
{
"statusCode": 0
}Notification
{
"referenceId": 18,
"notificationType": "PropertiesUpdated",
"messageType": "FacebooksessionStateChangeMessage",
"facebooksession": {
"comment": "Iamcrazyaboutmytest",
"userData": {
"FirstName": "Vitaliy",
"desktop_actionable": "1",
"_facebookSex": "",
"_facebookLocale": "",
"LastName": "Onv",
"RTargetObjectSelected": "SocialMediaAgentGroup",
"_facebookItxType": "10",
"_facebookHomeTownLocation": "",
"RVQID": "",
"ChatServerAppName": "es_chat",
"_facebookDriverVersion": "8.5.101.04",
"ChatServerHost": "htcc-ubuntu.emea.int.genesyslab.com",
"_facebookBirthdayDate": "",
"_facebookSourceNickName": "CloudAppCommunity",
"LastCalledAgent_EmployeeID": "a1",
"LCA_EmplID_facebook": "a1",
"desktop_expand": "1",
"RTargetObjSelDBID": "117",
"Classify_Actionability_CtgName": "",
"_facebookTimezone": "",
"Screen_Sentiment_CtgRelevancy": "",
"desktop_sentiment": "Neutral",
"ChatServerPort": "7160",
"_facebookCurrentLocation": "",
"Screen_Actionability_CtgName": "",
"CBR-Interaction_cost": "",
"CBR-contract_DBIDs": "",
"ContactId": "00025aA4V4DR005N",
"RTargetAgentSelected": "a1",
"_facebookSourceXML": "<com.genesyslab.mcr.facebook.fql.Page>...</com.genesyslab.mcr.facebook.fql.Page>",
"_facebookCreatedTime": "1441197555607",
"CBR-IT-path_DBIDs": "",
"Classify_Actionability_CtgRelevancy": "",
"RTargetAgentGroup": "SocialMediaAgentGroup",
"Classify_Sentiment_CtgId": "",
"RTargetRuleSelected": "",
"ChatServerDBID": "115",
"Screen_Sentiment_CtgName": "",
"PegAGSocialMediaAgentGroup": 1,
"Classify_Sentiment_CtgRelevancy": "",
"UserData2": 123456789,
"RTargetPlaceSelected": "a1",
"_facebookPMInboxUrl": "https: //www.facebook.com/Cloud-App-Community-...&folder=inbox",
"RTenant": "Environment",
"_facebookActorObjectType": "com.genesyslab.mcr.facebook.fql.User",
"RRequestedSkills": None,
"Classify_Sentiment_CtgName": "",
"IxnAlreadyCreatedInUCS": "1",
"_facebookActorId": "1457374047909438",
"_facebookPMMessageId": "m_mid.1441197555276: d391c5a244a6798f46",
"Screen_Actionability_ScreenRuleName": "",
"LCA_TimeStamp_facebook": "2015-08-11T12: 11: 34Z",
"RRequestedSkillCombination": "",
"LCA_TimeStamp_facebooksession": "2015-08-03T12: 31: 06Z",
"MiddleName": "",
"RVQDBID": "",
"RStrategyDBID": "1225",
"_facebookPMThreadId": "t_mid.1438339424642: bcde632512de3b8377",
"CustomerSegment": "default",
"Classify_Actionability_CtgId": "",
"ServiceType": "default",
"_facebookInQueueAtTarget": "0",
"_facebookPMThreadNMessages": "101",
"LastCalledAgent_TimeStamp": "2015-08-11T12: 11: 34Z",
"Screen_Sentiment_ScreenRuleName": "",
"FromAddress": "VitaliyOnv",
"ServiceObjective": 0,
"Screen_Actionability_CtgRelevancy": "",
"LCA_EmplID_facebooksession": "a1",
"_facebookLanguages": "",
"_facebookMessageText": "Hellomyfriend!",
"_facebookSourceObjectType": "com.genesyslab.mcr.facebook.fql.Page",
"DISP_KEY": "resolved",
"_facebookSourceId": "830180563704433",
"RTargetRequested": "SocialMediaAgentGroup",
"EmailAddress": "",
"CBR-actual_volume": "",
"_facebookActorName": "VitaliyOnv",
"_facebookActorXML": "<com.genesyslab.mcr.facebook.fql.User>...</com.genesyslab.mcr.facebook.fql.User>",
"RStrategyName": "FacebookAgentDeliveryStrategy",
"RTargetTypeSelected": "2",
"_facebookPMActionId": "1441197555620000000",
"Subject": "Hellomyfriend!"
},
"receivedDate": "2015-09-0215: 39: 22.000+0300",
"facebooksessionType": "Inbound",
"uri": "http: //192.168.83.25: 8090/api/v2/facebooksessions/0002DaAVKJ0V0095",
"capabilities": [
],
"suggestedQueueUris": [
"http: //192.168.83.25: 8090/api/v2/queues/41cc5016-2d18-4a91-93ec-b43748948608"
],
"state": "Processing",
"revelantResponseTemplateGroups": [
],
"participants": [
{
"participantId": "007355E6EE0B0109",
"type": "Agent",
"uri": "http: //192.168.83.25: 8090/api/v2/users/5e101708f14442c7ab79814bb4f799b2",
"visibility": "All",
"path": "/users/5e101708f14442c7ab79814bb4f799b2",
"nickname": "TestName",
"id": "007355E6EE0B0109"
},
{
"nickname": "VitaliyOnv",
"type": "Customer",
"id": "007355E6EDFA0107",
"visibility": "All",
"participantId": "007355E6EDFA0107"
}
],
"id": "0002DaAVKJ0V0095"
}
}
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