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==Sample== | ==Sample== | ||
| − | + | ===Transfer to Agent=== | |
| − | === | + | ====Request==== |
| − | |||
| − | ==== | ||
| − | |||
<source lang="text"> | <source lang="text"> | ||
POST api/v2/me/facebooksession/01QQQG2MU214P05W | POST api/v2/me/facebooksession/01QQQG2MU214P05W | ||
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</source> | </source> | ||
| − | ===HTTP Response=== | + | ====HTTP Response==== |
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<source lang="text"> | <source lang="text"> | ||
{ | { | ||
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} | } | ||
</source> | </source> | ||
| − | + | ====Notification==== | |
| − | === | ||
'''Message after transfer to agent''' | '''Message after transfer to agent''' | ||
| + | {{Editgrn_open}}Missing{{Editgrn_close}} | ||
| − | + | ===Transfer to Queue=== | |
| − | + | ====Request==== | |
| − | |||
| − | |||
<source lang="text"> | <source lang="text"> | ||
POST api/v2/me/facebooksession/01QQQG2MU214P05X | POST api/v2/me/facebooksession/01QQQG2MU214P05X | ||
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</source> | </source> | ||
| − | ===HTTP Response=== | + | ====HTTP Response==== |
| − | |||
<source lang="text"> | <source lang="text"> | ||
{ | { | ||
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</source> | </source> | ||
| − | === | + | ====Notification==== |
'''Message after transfer to queue''' | '''Message after transfer to queue''' | ||
| + | {{Editgrn_open}}Missing{{Editgrn_close}} | ||
[[Category:V:HTCC:8.5.2DRAFT]] | [[Category:V:HTCC:8.5.2DRAFT]] | ||
Revision as of 19:51, September 29, 2015
Transfer
This operation is part of the Facebook Private Messaging API section of the Genesys Web Services REST API.
Overview
Transfers a Facebook session interaction to another user or queue.
| Request URL | /api/v2/me/facebooksession/{id} |
|---|---|
| HTTP Method | POST |
| Required Features | api-multimedia |
Parameters
| Parameter | Value |
|---|---|
| operationName | Transfer |
| targetPath | The userPath or queuePath to transfer to. |
Sample
Transfer to Agent
Request
POST api/v2/me/facebooksession/01QQQG2MU214P05W
{
"operationName": "Transfer",
"targetUri": "/users/10f8abb20c154fb28c82c68102625233"
}HTTP Response
{
"statusCode": 0,
"referenceId": 68
}Notification
Message after transfer to agent Missing
Transfer to Queue
Request
POST api/v2/me/facebooksession/01QQQG2MU214P05X
{
"operationName": "Transfer",
"targetPath": "/contacts/5c7c1112-2be4-4108-9fbe-341312585616"
}HTTP Response
{
"statusCode": 0,
"referenceId": 89
}Notification
Message after transfer to queue Missing
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