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Revision as of 19:45, October 23, 2015

Planning your Workspace Web Edition & Web Services Deployment

Workspace Web Edition & Web Services requires Cassandra, so when planning your deployment you also need to consider the Cassandra topology. There are generally three common Cassandra topologies used for Workspace Web Edition & Web Services:

  • Development — 1 Cassandra node (appropriate for a development or lab environment)
  • Single Datacenter — 1 datacenter with a minimum of three Cassandra nodes
  • Two Datacenters — 2 datacenters with a minimum of three Cassandra nodes in each datacenter

The number of Workspace Web Edition & Web Services nodes in your deployment scenario depends on a variety of factors. Please consult with Genesys for help to determine the correct number of nodes for your solution.

For Development scenarios, you can install Cassandra and Workspace Web Edition & Web Services on the same host. For Single Datacenter and Two Datacenter scenarios, you must install Cassandra and Workspace Web Edition & Web Services on separate hosts.

Whichever deployment scenario you decide to implement, you should follow the same basic deployment steps:

Deployment Tasks

Complete the following steps to deploy Workspace Web Edition & Web Services.

Important
If you are upgrading from one version of Workspace Web Edition & Web Services to another, see Migration.
  1. Review the Prerequisites. Make sure all supporting components are installed and configured.
  2. Install Workspace Web Edition & Web Services.
  3. Initialize Cassandra.
  4. Deploy the Web Application.
  5. Configure Workspace Web Edition & Web Services.
  6. Configure your required features (optional).
  7. Configure additional security (optional).
  8. Start and test Workspace Web Edition & Web Services.
  9. Follow up with the appropriate configuration or developer information, depending on which components you plan to use:

Next Step

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