GPA Table of Contents Page
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| − | + | {{#topic:GPALogout}} | |
| − | + | {{#topic:GPAStatus}} | |
| − | + | {{#topic:GPAMyChannels}} | |
{{#topic:GPAVoice}} | {{#topic:GPAVoice}} | ||
Revision as of 19:58, November 6, 2015
Welcome title: Gplus Adapter User's Guide
GPAGettingStarted title: Getting started
GPABasicTasks does not exist. Click to create GPABasicTasks in 8.5.2DRAFT
GPALogin title: Logging in
GPALogout does not exist. Click to create GPALogout in 8.5.2DRAFT
GPAStatus title: Changing your status
GPAMyChannels title: Navigating to a channel
GPAVoice title: Handling calls
- GPAIncomingCall title: Answer incoming calls
- GPADialCall title: Dial a call
- GPASelectNumberDisplay title: Caller identification for outbound calls
- GPATransferCall title: Transfer a call
- GPAInitiateConf title: Conference calls
- GPAVoiceConsult title: Consultations
- GPAVoiceRecord title: Recording a call
GPAChat title: Working with the chat channel
- GPASingleChat title: Chatting with a customer
- GPAManageMultiChat title: Managing multiple chat interactions
- GPAChatTransfer title: Transferring a chat
- GPAChatConsult title: Chat consultations
GPAEditCaseData title: Case information management
GPATeamCommunicatorFavorites title: Contact management
GPAReportStatistics title: Viewing your reports
GPAFeedback title: Submitting feedback
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