GPA Table of Contents Page
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− | {{#topic: | + | ** {{#topic:GPASaleforce}} |
− | *{{#topic: | + | ***{{#topic:GPAGettingStarted}} |
− | *{{#topic: | + | ***{{#topic:GPALogin}} |
− | *{{#topic: | + | ****{{#topic:GPAStatus}} |
− | * | + | ****{{#topic:GPAMyChannels}} |
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− | {{#topic: | + | **{{#topic:GPAVoice}} |
− | *{{#topic: | + | ***{{#topic:GPAIncomingCall}} |
− | *{{#topic: | + | ***{{#topic:GPADialCall}} |
− | *{{#topic: | + | ***{{#topic:GPASelectNumberDisplay}} |
− | *{{#topic: | + | ***{{#topic:GPATransferCall}} |
+ | ***{{#topic:GPAInitiateConf}} | ||
+ | ***{{#topic:GPAVoiceConsult}} | ||
+ | ***{{#topic:GPAVoiceRecord}} | ||
− | {{#topic: | + | **{{#topic:GPAChat}} |
− | {{#topic: | + | ***{{#topic:GPASingleChat}} |
− | {{#topic: | + | ***{{#topic:GPAManageMultiChat}} |
+ | ***{{#topic:GPAChatTransfer}} | ||
+ | ***{{#topic:GPAChatConsult}} | ||
+ | **{{#topic:GPAEditCaseData}} | ||
+ | **{{#topic:GPATeamCommunicatorFavorites}} | ||
+ | **{{#topic:GPAReportStatistics}} | ||
+ | **{{#topic:GPAFeedback}} | ||
− | {{#topic: | + | *{{#topic:GPAWWE}} |
− | + | **{{#topic:GPAWWESalesforce}} | |
+ | ***{{#topic:GPAWWESupportedChannels}} | ||
+ | ***{{#topic:GPAWWESupportedFeatures}} | ||
[[Category:V:HTCC:8.5.2DRAFT]] | [[Category:V:HTCC:8.5.2DRAFT]] |
Revision as of 16:39, November 19, 2015
Welcome title: Gplus Adapter User's Guide
- GPAStandardMode title: Gplus Adapter for Salesforce
- GPASaleforce does not exist. Click to create GPASaleforce in 8.5.2DRAFT
- GPAGettingStarted title: Getting started
- GPALogin title: Logging in
- GPAStatus title: Changing your status
- GPAMyChannels title: Navigating to a channel
- GPAStatus title: Changing your status
- GPAGettingStarted title: Getting started
- GPASaleforce does not exist. Click to create GPASaleforce in 8.5.2DRAFT
- GPAVoice title: Handling calls
- GPAIncomingCall title: Answer incoming calls
- GPADialCall title: Dial a call
- GPASelectNumberDisplay title: Caller identification for outbound calls
- GPATransferCall title: Transfer a call
- GPAInitiateConf title: Conference calls
- GPAVoiceConsult title: Consultations
- GPAVoiceRecord title: Recording a call
- GPAIncomingCall title: Answer incoming calls
- GPAVoice title: Handling calls
- GPAChat title: Working with the chat channel
- GPASingleChat title: Chatting with a customer
- GPAManageMultiChat title: Managing multiple chat interactions
- GPAChatTransfer title: Transferring a chat
- GPAChatConsult title: Chat consultations
- GPASingleChat title: Chatting with a customer
- GPAChat title: Working with the chat channel
- GPAEditCaseData title: Case information management
- GPATeamCommunicatorFavorites title: Contact management
- GPAReportStatistics title: Viewing your reports
- GPAFeedback title: Submitting feedback
- GPAEditCaseData title: Case information management
- GPAWWE title: Gplus Adapter for Salesforce - WWE option
- GPAWWESalesforce does not exist. Click to create GPAWWESalesforce in 8.5.2DRAFT
- GPAWWESupportedChannels does not exist. Click to create GPAWWESupportedChannels in 8.5.2DRAFT
- GPAWWESupportedFeatures does not exist. Click to create GPAWWESupportedFeatures in 8.5.2DRAFT
- GPAWWESupportedChannels does not exist. Click to create GPAWWESupportedChannels in 8.5.2DRAFT
- GPAWWESalesforce does not exist. Click to create GPAWWESalesforce in 8.5.2DRAFT
Help
* Use {{#topic:TopicName}} to create chapters, without no space in the TopicName.
* Use {{#topic:TopicName}} within a bullet to create topics.
* Use {{#topic:TopicName}} within a second-level bullet to create topics.
After save, click on the create link to edit the page and set up a H1 for the new topic.
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