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Welcome to the ''Gplus Adapter User Guide''. This guide provides all the information you need to start working with the adapter in your environment. Click any of the topics below for details. | Welcome to the ''Gplus Adapter User Guide''. This guide provides all the information you need to start working with the adapter in your environment. Click any of the topics below for details. | ||
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==Standard Mode== | ==Standard Mode== | ||
<div class="map-box"> | <div class="map-box"> | ||
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* [[GPAManageMultiChat|Managing Multiple Chat Interactions]] | * [[GPAManageMultiChat|Managing Multiple Chat Interactions]] | ||
* [[GPAChatTransfer|Transferring a Chat]] | * [[GPAChatTransfer|Transferring a Chat]] | ||
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</div> | </div> | ||
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<div style="clear:both;"></div> | <div style="clear:both;"></div> | ||
| − | ==Agent | + | ==Agent Desktop Mode== |
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[[Category:V:HTCC:8.5.2DRAFT]] | [[Category:V:HTCC:8.5.2DRAFT]] | ||
Revision as of 14:34, November 20, 2015
Gplus Adapter User Guide
RESTRICTED
Important
This is restricted release documentation, and therefore is subject to change and is not complete. Some features that are described in this section might not be fully implemented in the application.
Welcome to the Gplus Adapter User Guide. This guide provides all the information you need to start working with the adapter in your environment. Click any of the topics below for details.
Standard Mode
The basics
Phone calls
Agent Desktop Mode
Comments or questions about this documentation? Contact us for support!