GPA Table of Contents Page
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{{#topic:Welcome}} | {{#topic:Welcome}} | ||
| − | + | {{#topic:GPAStandardMode}} | |
| − | + | *{{#topic:GPASaleforce}} | |
| − | + | *{{#topic:GPAZendesk}} | |
| − | + | *{{#topic:GPAGettingStarted}} | |
| − | + | *{{#topic:GPALogin}} | |
| − | + | **{{#topic:GPAStatus}} | |
| − | + | **{{#topic:GPAMyChannels}} | |
| − | + | *{{#topic:GPAVoice}} | |
| − | + | **{{#topic:GPAIncomingCall}} | |
| − | + | **{{#topic:GPADialCall}} | |
| − | + | **{{#topic:GPASelectNumberDisplay}} | |
| − | + | **{{#topic:GPATransferCall}} | |
| − | + | **{{#topic:GPAInitiateConf}} | |
| − | + | **{{#topic:GPAVoiceConsult}} | |
| − | + | **{{#topic:GPAVoiceRecord}} | |
| − | + | *{{#topic:GPAChat}} | |
| − | + | **{{#topic:GPASingleChat}} | |
| − | + | **{{#topic:GPAManageMultiChat}} | |
| − | + | **{{#topic:GPAChatTransfer}} | |
| − | + | **{{#topic:GPAChatConsult}} | |
| − | + | *{{#topic:GPAEditCaseData}} | |
| − | + | *{{#topic:GPATeamCommunicatorFavorites}} | |
| − | + | *{{#topic:GPAReportStatistics}} | |
| − | + | *{{#topic:GPAFeedback}} | |
| − | + | {{#topic:GPAWWE}} | |
| − | + | *{{#topic:GPAWWESalesforce}} | |
| − | + | *{{#topic:GPAWWEZendesk}} | |
| − | + | *{{#topic:GPAWWESupportedChannels}} | |
| − | + | *{{#topic:GPAWWESupportedFeatures}} | |
[[Category:V:HTCC:8.5.2DRAFT]] | [[Category:V:HTCC:8.5.2DRAFT]] | ||
Revision as of 18:19, November 20, 2015
Welcome title: Gplus Adapter User's Guide
GPAStandardMode title: Gplus Adapter for Salesforce
- GPASaleforce does not exist. Click to create GPASaleforce in 8.5.2DRAFT
- GPAZendesk does not exist. Click to create GPAZendesk in 8.5.2DRAFT
- GPAGettingStarted title: Getting started
- GPALogin title: Logging in
- GPAStatus title: Changing your status
- GPAMyChannels title: Navigating to a channel
- GPAStatus title: Changing your status
- GPAVoice title: Handling calls
- GPAIncomingCall title: Answer incoming calls
- GPADialCall title: Dial a call
- GPASelectNumberDisplay title: Caller identification for outbound calls
- GPATransferCall title: Transfer a call
- GPAInitiateConf title: Conference calls
- GPAVoiceConsult title: Consultations
- GPAVoiceRecord title: Recording a call
- GPAIncomingCall title: Answer incoming calls
- GPAChat title: Working with the chat channel
- GPASingleChat title: Chatting with a customer
- GPAManageMultiChat title: Managing multiple chat interactions
- GPAChatTransfer title: Transferring a chat
- GPAChatConsult title: Chat consultations
- GPASingleChat title: Chatting with a customer
- GPAEditCaseData title: Case information management
- GPATeamCommunicatorFavorites title: Contact management
- GPAReportStatistics title: Viewing your reports
- GPAFeedback title: Submitting feedback
GPAWWE title: Gplus Adapter for Salesforce - WWE option
- GPAWWESalesforce does not exist. Click to create GPAWWESalesforce in 8.5.2DRAFT
- GPAWWEZendesk does not exist. Click to create GPAWWEZendesk in 8.5.2DRAFT
- GPAWWESupportedChannels does not exist. Click to create GPAWWESupportedChannels in 8.5.2DRAFT
- GPAWWESupportedFeatures does not exist. Click to create GPAWWESupportedFeatures in 8.5.2DRAFT
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