Documentation:HTCC:API:ChatSendCustomNoticeToAgents:8.5.2DRAFT

SendCustomNoticeToAgents

This operation is part of the Chat API section of the Genesys Web Services REST API.

Overview

This request sends a custom notice only to agents who are in a conference or consultation.

Request URL	/api/v2/me/chats/{id}
HTTP Method	POST
Required Features	api-multimedia

Parameters

Parameter	Value
operationName	SendCustomNoticeToAgents
noticeText	The notice text to send to agents in a conference or consultation.

Sample

Request

POST api/v2/me/chats/0000RaB4Q006001K
{
  "operationName": "SendCustomNoticeToAgents",
  "noticeText": "This is a custom notice to Agents"
}

Response

{
  "statusCode": 0
}

Notification

{
    "chatPath": "/chats/0000RaB4Q006001K",
    "messages": [
        {
            "index": 5,
            "noticeText": "This is a custom notice to Agents",
            "from": {
                "participantId": "0093564DAC510041",
                "type": "Agent",
                "uri": "http://localhost:8090/api/v2/users/4ff5b43c856d4cb2a3d6c20a88740257",
                "visibility": "All",
                "path": "/users/4ff5b43c856d4cb2a3d6c20a88740257",
                "nickname": "TestName",
                "id": "0093564DAC510041"
            },
            "timestamp": "2015-11-19 13:02:43.000+0200",
            "visibility": "Agents",
            "type": "CustomNotice",
            "timestampSeconds": 1447930963000L
        }
    ],
    "notificationType": "NewMessages",
    "messageType": "MessageLogUpdated",
    "chatUri": "http://localhost:8090/api/v2/chats/0000RaB4Q006001K"
}