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= Prerequisites =
 
= Prerequisites =
 
__TOC__
 
__TOC__
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To work with Workspace Web Edition & Web Services, make sure that your system meets the following minimum requirements:
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To work with Web Services and Applications, make sure that your system meets the following minimum requirements:
  
 
==OS Requirements==
 
==OS Requirements==
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== Jetty Requirements==
 
== Jetty Requirements==
 
*[[InstallingAndDeployingJetty|You have installed and configured Jetty 9.]]  
 
*[[InstallingAndDeployingJetty|You have installed and configured Jetty 9.]]  
−
<!--Jetty 9.3.2 is now embedded in the Workspace Web Edition & Web Services installation, as of release 8.5.200.63 {{Editgrn_open}}to be confirmed at final freeze{{Editgrn_close}}. Previously, you had to install and configure Jetty separately.  
+
<!--Jetty 9.3.2 is now embedded in the Web Services and Applications installation, as of release 8.5.200.63 {{Editgrn_open}}to be confirmed at final freeze{{Editgrn_close}}. Previously, you had to install and configure Jetty separately.  
 
<toggledisplay linkstyle font-size:larger showtext="[+] Click here to see the old Jetty installation details" hidetext="[-] Click here to hide the Jetty installation details">
 
<toggledisplay linkstyle font-size:larger showtext="[+] Click here to see the old Jetty installation details" hidetext="[-] Click here to hide the Jetty installation details">
 
<div style="border: 1px solid #dfd5d5; padding: 20px;">Jetty version 9 is a mandatory component that must be installed and configured on each Workspace Web Edition & Web Services node prior to starting the installation and configuration of Workspace Web Edition & Web Services.
 
<div style="border: 1px solid #dfd5d5; padding: 20px;">Jetty version 9 is a mandatory component that must be installed and configured on each Workspace Web Edition & Web Services node prior to starting the installation and configuration of Workspace Web Edition & Web Services.
  
−
{{NoteFormat|Jetty version 8 is no longer supported by [[Welcome|Genesys Web Services]]. For more information about Jetty, refer to the [http://www.eclipse.org/jetty/documentation/current/ Jetty documentation].}}
+
{{NoteFormat|Jetty version 8 is no longer supported by [[Welcome|Web Services]]. For more information about Jetty, refer to the [http://www.eclipse.org/jetty/documentation/current/ Jetty documentation].}}
 
===Installing Jetty===
 
===Installing Jetty===
 
'''Prerequisites'''
 
'''Prerequisites'''
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==Browser Support==
 
==Browser Support==
 
===Workspace Web Edition===
 
===Workspace Web Edition===
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The Workspace Web Edition agent interface supports the following browsers:
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Workspace Web Edition supports the following browsers:
 
* Microsoft Internet Explorer 10 and 11
 
* Microsoft Internet Explorer 10 and 11
 
* Google Chrome 38+
 
* Google Chrome 38+
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===Gplus Adapter for Salesforce===
 
===Gplus Adapter for Salesforce===
−
The adapter supports the following web browsers:  
+
Gplus Adapter for Salesforce supports the following web browsers:  
 
* Microsoft Internet Explorer 10+, running on Windows  
 
* Microsoft Internet Explorer 10+, running on Windows  
 
* Google Chrome 31+, running on Windows and OS X 7+
 
* Google Chrome 31+, running on Windows and OS X 7+
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== Genesys Environment ==
 
== Genesys Environment ==
−
In addition to having a [[Documentation/FR|Genesys Management Framework 8.1]] environment installed and running, the following table lists the Genesys components that are used with a Workspace Web Edition & Web Services installation.
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In addition to having a [[Documentation/FR|Genesys Management Framework 8.1]] environment installed and running, the following table lists the Genesys components that are used with a Web Services and Applications installation.
  
 
{|  
 
{|  
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==Next Step==
 
==Next Step==
−
* [[InstallingAndDeployingCassandra|Installing and Configuring Cassandra]]
+
* [[InstallingAndDeployingCassandra|Installing and configuring Cassandra]]
  
 
[[Category:V:HTCC:8.5.2DRAFT]]
 
[[Category:V:HTCC:8.5.2DRAFT]]

Revision as of 14:46, December 9, 2015

Prerequisites

To work with Web Services and Applications, make sure that your system meets the following minimum requirements:

OS Requirements

  • Linux Red Hat, versions 5 & 6

Java Requirements

Jetty Requirements

Cassandra Requirements

Browser Support

Workspace Web Edition

Workspace Web Edition supports the following browsers:

  • Microsoft Internet Explorer 10 and 11
  • Google Chrome 38+
  • Firefox 34+

Gplus Adapter for Salesforce

Gplus Adapter for Salesforce supports the following web browsers:

  • Microsoft Internet Explorer 10+, running on Windows
  • Google Chrome 31+, running on Windows and OS X 7+
  • Firefox 34+, running on Windows and OS X 7+

Genesys Environment

In addition to having a Genesys Management Framework 8.1 environment installed and running, the following table lists the Genesys components that are used with a Web Services and Applications installation.

Feature Genesys Component
Voice API
Multimedia API
Reporting
Mobile Push Notifications

Next Step

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