Documentation:HTCC:API:ChatSendStartTypingToAgentsNotification:8.5.2DRAFT

SendStartTypingToAgentsNotification

This operation is part of the Chat API section of the Web Services API.

Overview

This request sends a notification to agents who are in a conference or consultation. Customers do not see this notification.

Request URL	/api/v2/me/chats/{id}
HTTP Method	POST
Required Features	api-multimedia

Parameters

Parameter	Value
operationName	SendStartTypingToAgentsNotification

Sample

Request

POST api/v2/me/chats/0071023821aec011
{
  "operationName": "SendStartTypingToAgentsNotification"
}

Response

{
  "statusCode": 0
}

Notification

{
   "messages": [
       {
           "index": 4,
           "from": {
               "nickname": "TestName",
               "type": "Agent",
               "participantId": "007352CE764002A3"
           },
           "timestamp": "2014-01-09 12:13:15.009+0200",
           "visibility": "Agents",
           "type": "TypingStarted",
           "timestampSeconds": 1389262395009L
       }
   ],
   "notificationType": "NewMessages",
   "messageType": "MessageLogUpdated",
   "chatUri": "http://localhost:8080/api/v2/chats/0000Wa9CAM6W00FY"
}