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= Workitem SetInFocus= | = Workitem SetInFocus= | ||
__NOTOC__ | __NOTOC__ | ||
| + | This operation is part of the [[WorkitemAPI|Workitem API]] section of the [[Welcome|Web Services API]]. | ||
==Overview== | ==Overview== | ||
| − | |||
| − | |||
This request will set the focus parameter for the interaction. This is useful if an agent is handling more than one interaction and will aid in the proper reporting of time spent on each interaction. | This request will set the focus parameter for the interaction. This is useful if an agent is handling more than one interaction and will aid in the proper reporting of time spent on each interaction. | ||
Revision as of 19:56, January 22, 2016
Workitem SetInFocus
This operation is part of the Workitem API section of the Web Services API.
Overview
This request will set the focus parameter for the interaction. This is useful if an agent is handling more than one interaction and will aid in the proper reporting of time spent on each interaction.
| Request URL | /api/v2/me/workitems/{id} |
|---|---|
| HTTP Method | POST |
| Required Features | api-multimedia |
Parameters
| Parameter | Value |
|---|---|
| operationName | SetInFocus |
| InFocus | Boolean parameter true or false |
Sample
Request
POST api/v2/me/workitems/0071023821aec011
{
"operationName": "SetInFocus",
"InFocus": [true or false]
}
Response
{
"statusCode": 0,
}
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