| Line 8: | Line 8: | ||
| /api/v2/me/calls/{id} | | /api/v2/me/calls/{id} | ||
|- | |- | ||
| − | ! HTTP | + | ! HTTP method |
| POST | | POST | ||
|- | |- | ||
| − | ! Required | + | ! Required features |
| api-voice | | api-voice | ||
|} | |} | ||
| Line 25: | Line 25: | ||
==Sample== | ==Sample== | ||
| − | |||
===Request=== | ===Request=== | ||
| − | < | + | <source lang="text"> |
POST api/v2/me/channels/voice | POST api/v2/me/channels/voice | ||
{ | { | ||
"operationName": "AfterCallWork" | "operationName": "AfterCallWork" | ||
} | } | ||
| − | </ | + | </source> |
| − | === | + | ===HTTP response=== |
| − | < | + | <source lang="text"> |
{ | { | ||
"statusCode": 0 | "statusCode": 0 | ||
} | } | ||
| − | </ | + | </source> |
| − | === | + | ===CometD notification=== |
| − | < | + | <source lang="text"> |
{ | { | ||
"data": { | "data": { | ||
| Line 68: | Line 67: | ||
"channel": "/v2/me/devices" | "channel": "/v2/me/devices" | ||
} | } | ||
| − | </ | + | </source> |
[[Category:V:HTCC:8.5.2DRAFT]] | [[Category:V:HTCC:8.5.2DRAFT]] | ||
Revision as of 19:54, February 16, 2016
After Call Work
This operation is part of the Voice API section of the Web Services API.
Overview
Sets the current user to the NotReady state with a workmode of AfterCallWork. AfterCallWork is a system-defined agent state operation and is always available for use.
| Request URL | /api/v2/me/calls/{id} |
|---|---|
| HTTP method | POST |
| Required features | api-voice |
Parameters
| Parameter | Value |
|---|---|
| operationName | AfterCallWork |
Sample
Request
POST api/v2/me/channels/voice
{
"operationName": "AfterCallWork"
}HTTP response
{
"statusCode": 0
}CometD notification
{
"data": {
"messageType": "DeviceStateChangeMessage",
"devices": [
{
"id": "74152ed8-858f-4a33-9e96-36213a678d30",
"deviceState": "Active",
"userState": {
"id": "D3663509-3D82-4DD3-A82E-2EA8EFA02AEF",
"displayName": "AfterCallWork",
"state": "NotReady",
"workMode": "AfterCallWork"
},
"phoneNumber": "5000",
"e164Number": "5000",
"telephonyNetwork": "Private",
"doNotDisturb": "Off",
"voiceEnvironmentUri": "http://127.0.0.1:8080/api/v2/voice-environments/370ef5e6-9e3c-4d91-9588-7f4dfe67e011",
"capabilities": [
"ForwardCallsOn",
"DoNotDisturbOn"
]
}
]
},
"channel": "/v2/me/devices"
}
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