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= Table IXN_RESOURCE_STATE_FACT =
 
= Table IXN_RESOURCE_STATE_FACT =
  
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{{PDMColumn
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|colName=IXN_RESOURCE_STATE_FACT_KEY
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|colDesc=The primary key of this table, generated by Genesys Info Mart.
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}}
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{{PDMColumn
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|colName=START_DATE_TIME_KEY
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|colDesc=Identifies the start of a 15-minute interval in which the interaction resource state fact began. Use this value as a key to join the fact tables to any configured DATE_TIME dimension, in order to group the facts that are related to the same interval and/or convert the START_TS timestamp to an appropriate time zone.
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}}
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{{PDMColumn
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|colName=END_DATE_TIME_KEY
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|colDesc=Identifies the start of a 15-minute interval in which the interaction resource state fact ended. Use this value as a key to join the fact tables to any configured DATE_TIME dimension, in order to group the facts that are related to the same interval and/or convert the END_TS timestamp to an appropriate time zone.
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}}
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{{PDMColumn
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|colName=TENANT_KEY
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|colDesc=The surrogate key that is used to join the TENANT dimension to the fact tables.
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}}
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{{PDMColumn
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|colName=MEDIA_TYPE_KEY
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|colDesc=The surrogate key that is used to join the MEDIA_TYPE dimension to the fact tables.
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}}
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{{PDMColumn
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|colName=RESOURCE_KEY
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|colDesc=The surrogate key that is used to join the RESOURCE_ dimension to the fact tables.
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}}
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{{PDMColumn
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|colName=MEDIA_RESOURCE_KEY
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|colDesc=The surrogate key that is used to join this table to the RESOURCE_ dimension. This key represents the media resource that is associated with the IRF resource. For an IRF resource such as an agent or IVR, this key refers to the DN of the agent or of the IVR. For a routing point or queue resource (including ACD queue, interaction queue, or workbin), this key holds the same value as RESOURCE_KEY.
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}}
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{{PDMColumn
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|colName=PLACE_KEY
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|colDesc=The surrogate key that is used to join the PLACE dimension to the fact tables.
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}}
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{{PDMColumn
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|colName=INTERACTION_RESOURCE_STATE_KEY
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|colDesc=The surrogate key that is used to join the INTERACTION_RESOURCE_STATE dimension to the fact tables.
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}}
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{{PDMColumn
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|colName=INTERACTION_TYPE_KEY
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|colDesc=The surrogate key that is used to join the INTERACTION_TYPE dimension to the fact tables.
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}}
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{{PDMColumn
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|colName=CREATE_AUDIT_KEY
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|colDesc=The surrogate key that is used to join to the CTL_AUDIT_LOG control table. The key specifies the lineage for data creation. This value can be useful for aggregation, enterprise application integration (EAI), and ETL tools--that is, applications that need to identify newly added data.
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}}
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{{PDMColumn
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|colName=UPDATE_AUDIT_KEY
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|colDesc=The surrogate key that is used to join to the CTL_AUDIT_LOG control table. The key specifies the lineage for data update. This value can be useful for aggregation, enterprise application integration (EAI), and ETL tools--that is, applications that need to identify recently modified data.
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}}
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{{PDMColumn
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|colName=INTERACTION_RESOURCE_SDT_KEY
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|colDesc=The value of the START_DATE_TIME_KEY field of the INTERACTION_RESOURCE_FACT record that is identified by the INTERACTION_RESOURCE_ID field. On a partitioned database, INTERACTION_RESOURCE_SDT_KEY in combination with INTERACTION_RESOURCE_ID forms a value of the composite primary key for the INTERACTION_RESOURCE_FACT table.
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}}
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{{PDMColumn
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|colName=INTERACTION_RESOURCE_ID
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|colDesc=The value of the primary key of the INTERACTION_RESOURCE_FACT table. This surrogate key is used to join the interaction resource state fact to the interaction resource fact.
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}}
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{{PDMColumn
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|colName=START_TS
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|colDesc=The UTC-equivalent value of the date and time at which the interaction resource state fact began.
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}}
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{{PDMColumn
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|colName=END_TS
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|colDesc=The UTC-equivalent value of the date and time at which the interaction resource state fact ended.
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}}
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{{PDMColumn
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|colName=TOTAL_DURATION
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|colDesc=The total duration, in seconds, that the resource has been in the state, irrespective of the interval(s) in which the state endures.
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}}
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{{PDMColumn
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|colName=LEAD_CLIP_DURATION
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|colDesc=For resource states that span multiple time intervals, this field facilitates the aggregation of interval aggregates by providing the lead duration, in seconds, of the resource state, which is measured from the start of the resource state to the end of the first interval.
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}}
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{{PDMColumn
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|colName=TRAIL_CLIP_DURATION
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|colDesc=For resource states that span multiple time intervals, this field facilitates the aggregation of interval aggregates by providing the trailing duration, in seconds, of the resource state, which is measured from the start of the last interval to the end of the resource state.
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}}
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{{PDMColumn
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|colName=TARGET_ADDRESS
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|colDesc=The target media address that received the interaction, such as DNIS for voice media. This field is populated only when the corresponding value in the INTERACTION_RESOURCE_STATE.STATE_NAME_CODE field is “INITIATED”; otherwise, this field is null.
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}}
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{{PDMColumn
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|colName=ACTIVE_FLAG
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|colDesc=Indicates whether the resource state is currently active: 0 = No, 1 = Yes.
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}}
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{{PDMColumn
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|colName=PURGE_FLAG
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|colDesc=This field is reserved.
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}}
  
 
[[Category:V:GIM:8.5DRAFT]]
 
[[Category:V:GIM:8.5DRAFT]]

Revision as of 14:24, May 5, 2016

Table IXN_RESOURCE_STATE_FACT

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