m (1 revision imported: Some parameters changed for consistent camelCase usage) |
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= Contact_Attempt Subject Area = | = Contact_Attempt Subject Area = | ||
+ | {{PDMs_SubjectArea | ||
+ | |subjectArea = Contact_Attempt | ||
+ | |shortDesc = Represents outbound campaign contact record attempts. An attempt may or may not include dialing. | ||
+ | |description = This subject area represents outbound campaign contact record attempts. An attempt may or may not include dialing. | ||
+ | |diagram = | ||
+ | }} | ||
[[Category:V:GIM:8.5DRAFT]] | [[Category:V:GIM:8.5DRAFT]] |
Revision as of 14:46, May 6, 2016
Contact_Attempt Subject Area
This subject area represents outbound campaign contact record attempts. An attempt may or may not include dialing.
Subject Area Dimensional Model Tables
Table/View | Description |
---|---|
ATTEMPT_DISPOSITION | Indicates what event caused termination of a contact attempt. |
CALL_RESULT | Enables facts to be described based on attributes of an outbound campaign call result. |
CONTACT_ATTEMPT_FACT | Represents a processing attempt for an outbound campaign contact. |
CONTACT_INFO_TYPE | Allows facts to be described based on attributes of an outbound campaign contact information type. |
DATE_TIME | Allows facts to be described by attributes of a calendar date and 15-minute interval. |
DIALING_MODE | Allows facts to be described based on attributes of an outbound campaign dialing mode. |
MEDIA_TYPE | Allows facts to be described based on media type, such as Voice. |
RECORD_FIELD_GROUP_1 | Allows contact attempt facts to be described by deployment-specific outbound campaign calling list field values. |
RECORD_FIELD_GROUP_2 | Allows contact attempt facts to be described by deployment-specific outbound campaign calling list field values. |
RECORD_STATUS | Allows facts to be described based on attributes of an outbound campaign record status. |
RECORD_TYPE | Allows facts to be described based on attributes of an outbound campaign record type. |
RESOURCE_ | Allows facts to be described based on the attributes of contact center resources. |
TIME_ZONE | Allows facts to be described based on attributes of a time zone. |
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