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m (1 revision imported: Some parameters changed for consistent camelCase usage)
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= Summary_Resource_Session Subject Area =
 
= Summary_Resource_Session Subject Area =
  
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{{PDMs_SubjectArea
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|subjectArea = Summary_Resource_Session
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|shortDesc = Represents agent resource media sessions from login to logout, summarized to the media type.
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|description = This subject area represents agent resource media sessions from login to logout, summarized to the media type.
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|diagram = SubjArea-SummaryResourceSession
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}}
  
 
[[Category:V:GIM:8.5DRAFT]]
 
[[Category:V:GIM:8.5DRAFT]]

Revision as of 15:00, May 6, 2016

Summary_Resource_Session Subject Area

This subject area represents agent resource media sessions from login to logout, summarized to the media type.

File:GIM-SubjArea-SummaryResourceSession-Ora.png
Summary_Resource_Session Subject Area View Large

Subject Area Dimensional Model Tables

Table/View Description
DATE_TIME Allows facts to be described by attributes of a calendar date and 15-minute interval.
MEDIA_TYPE Allows facts to be described based on media type, such as Voice.
RESOURCE_ Allows facts to be described based on the attributes of contact center resources.
RESOURCE_GROUP_COMBINATION Allows facts to be described based on the membership of resources in a combination of resource groups.
SM_RES_SESSION_FACT Represents agent resource media sessions from login to logout, summarized to the media type.
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