(Update with the copy of version: 8.5.2DRAFT) |
(Update with the copy of version: 8.5.2DRAFT) |
||
| Line 2: | Line 2: | ||
The Workspace Web Edition configuration options are described in the following topics in functionality-related sections, like Email, Voice, and so on. These options should all be set in the '''[interaction-workspace]''' section of your [[Documentation:HTCC:Dep:InstallationProcedures#Configuring_the_Web_Services_applications|WS_Cluster application]] by using either [[Documentation/GA|Genesys Administrator]] or [[Documentation/FR|Configuration Manager]]. | The Workspace Web Edition configuration options are described in the following topics in functionality-related sections, like Email, Voice, and so on. These options should all be set in the '''[interaction-workspace]''' section of your [[Documentation:HTCC:Dep:InstallationProcedures#Configuring_the_Web_Services_applications|WS_Cluster application]] by using either [[Documentation/GA|Genesys Administrator]] or [[Documentation/FR|Configuration Manager]]. | ||
| − | {| | + | {{ColumnFormat|cols=3|content= |
| − | | | ||
*[[Accessibility|Accessibility]] | *[[Accessibility|Accessibility]] | ||
*[[ActiveRecording|Active Recording]] | *[[ActiveRecording|Active Recording]] | ||
| Line 13: | Line 12: | ||
*[[Contact|Contact]] | *[[Contact|Contact]] | ||
*[[ContactCenterStatistics|Contact Center Statistics]] | *[[ContactCenterStatistics|Contact Center Statistics]] | ||
| + | *[[CustomModules|Custom Modules]] | ||
*[[Email|Email]] | *[[Email|Email]] | ||
*[[Expression|Expression]] | *[[Expression|Expression]] | ||
| − | |||
*[[Facebook|Facebook]] | *[[Facebook|Facebook]] | ||
| + | *[[Feedback|Feedback]] | ||
*[[IM|IM]] | *[[IM|IM]] | ||
*[[Interaction|Interaction]] | *[[Interaction|Interaction]] | ||
| Line 26: | Line 26: | ||
*[[MainWindow|Main Window]] | *[[MainWindow|Main Window]] | ||
*[[Outbound|Outbound]] | *[[Outbound|Outbound]] | ||
| + | *[[Rebranding|Rebranding]] | ||
| + | *[[ScreenRecording|Screen Recording Client]] | ||
*[[Security|Security]] | *[[Security|Security]] | ||
| − | |||
*[[ServiceClientAPI|Service Client API]] | *[[ServiceClientAPI|Service Client API]] | ||
*[[StandardResponse|Standard Response]] | *[[StandardResponse|Standard Response]] | ||
| Line 39: | Line 40: | ||
*[[Workbin|Workbin]] | *[[Workbin|Workbin]] | ||
*[[OverridingInteractionWorkspaceOptions|Overriding Interaction Workspace Options]] | *[[OverridingInteractionWorkspaceOptions|Overriding Interaction Workspace Options]] | ||
| − | + | }} | |
| − | |||
[[Category:V:HTCC:8.5.2]] | [[Category:V:HTCC:8.5.2]] | ||
Revision as of 19:41, June 10, 2016
Workspace Web Edition Configuration Options
The Workspace Web Edition configuration options are described in the following topics in functionality-related sections, like Email, Voice, and so on. These options should all be set in the [interaction-workspace] section of your WS_Cluster application by using either Genesys Administrator or Configuration Manager.
- Accessibility
- Active Recording
- Agent Status
- Application
- Case Data
- Chat
- Co-browse
- Contact
- Contact Center Statistics
- Custom Modules
- Expression
- Feedback
- IM
- Interaction
- Interaction Preview (Toast)
- Intercommunication
- Knowledge Center
- KPI
- Login
- Main Window
- Outbound
- Rebranding
- Screen Recording Client
- Security
- Service Client API
- Standard Response
- Team Communicator
- Team Lead
- Views
- Voice
- Voicemail
- Web Engagement
- Workbin
- Overriding Interaction Workspace Options
Comments or questions about this documentation? Contact us for support!