(Update with the copy of version: 8.5PDMSource) |
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|shortDesc = Represents the skill resumes of agent resources. | |shortDesc = Represents the skill resumes of agent resources. | ||
|description = This subject area represents the skill resumes of agent resources. | |description = This subject area represents the skill resumes of agent resources. | ||
| − | |diagram = | + | |diagram = SA-ResourceSkill |
}} | }} | ||
</onlyinclude> | </onlyinclude> | ||
[[Category:V:GIM:8.5DRAFT]] | [[Category:V:GIM:8.5DRAFT]] | ||
Latest revision as of 01:20, November 8, 2016
Resource_Skill Subject Area
This subject area represents the skill resumes of agent resources.
Resource_Skill Subject Area View Large
Subject Area Dimensional Model Tables
| Table/View | Description |
|---|---|
| DATE_TIME | Allows facts to be described by attributes of a calendar date and 15-minute interval. |
| RESOURCE_ | Allows facts to be described based on the attributes of contact center resources. |
| RESOURCE_SKILL_FACT view | Describes an agent's skills and proficiency levels. |
This page was last edited on November 8, 2016, at 01:20.
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