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| − | {{Chgbar_open}}To work with Web Services and Applications, you must ensure that your system meets the software requirements established in the [https://docs.genesys.com/MoreDocs/Genesys_Supported_Operating_Environment_Reference_Guide Genesys Supported Operating Environment Reference Guide], as well as meeting the following minimum requirements:{{Chgbar_close}} | + | {{Chgbar_open}}To work with Web Services and Applications, you must ensure that your system meets the software and browser requirements established in the [https://docs.genesys.com/MoreDocs/Genesys_Supported_Operating_Environment_Reference_Guide Genesys Supported Operating Environment Reference Guide], as well as meeting the following minimum requirements:{{Chgbar_close}} |
{{NoteFormat|In multi-tenant Configuration Server deployments, Web Services and Applications supports only one tenant that contains all configuration data}} | {{NoteFormat|In multi-tenant Configuration Server deployments, Web Services and Applications supports only one tenant that contains all configuration data}} | ||
Revision as of 16:22, January 9, 2017
Prerequisites
Contents
To work with Web Services and Applications, you must ensure that your system meets the software and browser requirements established in the Genesys Supported Operating Environment Reference Guide, as well as meeting the following minimum requirements:
Important
In multi-tenant Configuration Server deployments, Web Services and Applications supports only one tenant that contains all configuration dataOS requirements
- Red Hat Enterprise Linux, version 6
- Red Hat Enterprise Linux, version 7
Java requirements
- If you're installing Web Services and Applications version 8.5.201.09 or earlier, you must also install the latest Java 1.7 JDK 64bit for Linux. For more information, refer to the Java documentation.
- If you're installing Web Services and Applications version 8.5.201.29 or newer, you must also install Java JDK 1.8.0_92 or newer 64bit for Linux. For more information, refer to the Java documentation. If you're upgrading from JDK 7 to JDK 8, check out the Java Adoption Guide.
Jetty requirements
- Jetty 9.2.14.v20151106 is now embedded in the Web Services and Applications installation. For Web Services and Applications version 8.5.201.09 or earlier, you need to install and configure Jetty 9 separately.
Cassandra requirements
- Before you deploy Web Services and Applications, you need to install and configure Cassandra. Web Services support Cassandra version 1.2 and 2.2.
Genesys environment
In addition to having a Genesys Management Framework 8.1 or 8.5 environment installed and running, the following table lists the Genesys components that are used with a Web Services and Applications installation.
| Feature | Genesys Component |
|---|---|
| Voice API |
|
| Multimedia API | |
| Reporting |
Next step
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