Jump to: navigation, search
(Update with the copy of version: 8.5.2DRAFT)
(Update with the copy of version: 8.5.2DRAFT)
Line 1: Line 1:
 
= Prerequisites =
 
= Prerequisites =
 
__TOC__
 
__TOC__
To work with Web Services and Applications, make sure that your system meets the following minimum requirements:
 
  
{{NoteFormat|In multi-tenant Configuration Server deployments, Web Services and Applications supports only one tenant that contains all configuration data}}
+
To work with Web Services and Applications, you must ensure that your system meets the software and browser requirements established in the [https://docs.genesys.com/MoreDocs/Genesys_Supported_Operating_Environment_Reference_Guide Genesys Supported Operating Environment Reference Guide], as well as meeting the following minimum requirements:
 +
 
 +
{{NoteFormat|In multi-tenant Configuration Server deployments, Web Services and Applications supports only one tenant that contains all configuration data}}
  
 
==OS requirements==
 
==OS requirements==
* Linux Red Hat, version 6
+
* Red Hat Enterprise Linux, version 6
 +
* Red Hat Enterprise Linux, version 7
  
 
{{AnchorDiv|java}}
 
{{AnchorDiv|java}}
 +
 
==Java requirements==
 
==Java requirements==
 
* If you're installing Web Services and Applications version 8.5.201.09 or earlier, you must also install the latest {{#Widget:ExtLink|link=http://www.oracle.com/technetwork/java/javase/downloads/jdk7-downloads-1880260.html|displaytext=Java 1.7 JDK 64bit for Linux}}. For more information, refer to the {{#Widget:ExtLink|link=http://docs.oracle.com/javase/7/docs/webnotes/install/linux/linux-jdk.html|displaytext=Java documentation}}.
 
* If you're installing Web Services and Applications version 8.5.201.09 or earlier, you must also install the latest {{#Widget:ExtLink|link=http://www.oracle.com/technetwork/java/javase/downloads/jdk7-downloads-1880260.html|displaytext=Java 1.7 JDK 64bit for Linux}}. For more information, refer to the {{#Widget:ExtLink|link=http://docs.oracle.com/javase/7/docs/webnotes/install/linux/linux-jdk.html|displaytext=Java documentation}}.
Line 19: Line 22:
 
* Before you deploy Web Services and Applications, you need to [[InstallingAndDeployingCassandra|install and configure Cassandra]]. Web Services support Cassandra version 1.2 and 2.2.
 
* Before you deploy Web Services and Applications, you need to [[InstallingAndDeployingCassandra|install and configure Cassandra]]. Web Services support Cassandra version 1.2 and 2.2.
  
 +
<!--- documented in the SOE guide
 
==Browser support==
 
==Browser support==
 
===Workspace Web Edition===
 
===Workspace Web Edition===
Line 35: Line 39:
 
* Google Chrome 38+
 
* Google Chrome 38+
 
* Firefox 34+
 
* Firefox 34+
 
+
-->
== Genesys environment ==
 
In addition to having a [[Documentation/FR|Genesys Management Framework 8.1 or 8.5]] environment installed and running, the following table lists the Genesys components that are used with a Web Services and Applications installation.
 
 
 
{|
 
! '''Feature'''
 
! '''Genesys Component'''
 
|-
 
| Voice API
 
|
 
*Supported platforms:
 
**[[Documentation/SIPS|SIP Server 8.1]]
 
**[[Documentation/TS|TServer for Avaya Communications Manager 8.1]]
 
**[[Documentation/TS|TServer Avaya TSAPI 8.1]]
 
**[[Documentation/TS|TServer for Cisco Unified Communication Manager 8.1.2+]]
 
*MCP 8.1.603.62+ is recommended if using in conjunction with SIP Server
 
|-
 
| Multimedia API
 
|
 
*[[Documentation/ES|eServices 8.1.3, 8.1.4, or 8.5]]
 
|-
 
| Reporting
 
|
 
*[[Documentation/RTME|Stat Server 8.1]]
 
|}
 
  
 
==Next step==
 
==Next step==

Revision as of 18:58, January 27, 2017

Prerequisites

To work with Web Services and Applications, you must ensure that your system meets the software and browser requirements established in the Genesys Supported Operating Environment Reference Guide, as well as meeting the following minimum requirements:

Important
In multi-tenant Configuration Server deployments, Web Services and Applications supports only one tenant that contains all configuration data

OS requirements

  • Red Hat Enterprise Linux, version 6
  • Red Hat Enterprise Linux, version 7

Java requirements

Jetty requirements

  • Jetty 9.2.14.v20151106 is now embedded in the Web Services and Applications installation. For Web Services and Applications version 8.5.201.09 or earlier, you need to install and configure Jetty 9 separately.

Cassandra requirements


Next step

Comments or questions about this documentation? Contact us for support!