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= New and updated configuration options and API operations=
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After migrating your Web Services and Applications deployment, review the list of added or updated configuration and API options to decide if you want to maintain the default state of the options or modify them to match your deployment requirements.
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{{AnchorDiv|DeployUpdate}}
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==Web Services and Applications deployment update==
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Web Services and Applications version 8.5.200.41 introduces an important update to the '''serverSettings''' section of the '''application.yaml''' file. The '''updateOnStartup''' section is introduced. This update changes the previous behavior where settings were automatically updated on startup. To ensure that your deployment's configuration settings are automatically updated on startup, change the '''updateOnStartup''' settings on each Web Services and Applications node as follows:
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<source lang="text">updateOnStartup:
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        statistics: true
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        opsCredentials: true
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        features: true</source>
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 +
For more information, see [[Documentation:HTCC:Dep:ConfigurationPremise#Server_settings|Server settings]].
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 +
==Workspace Web Edition configuration option updates==
 +
 
 +
The following configuration options have been added or updated in Web Services and Applications version 8.5.200.61:
 +
 
 +
* [[Documentation:HTCC:IWWDep:Accessibility#accessibility.focus-on-interaction-toast|accessibility.focus-on-interaction-toast]]
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* [[Documentation:HTCC:IWWDep:Accessibility#accessibility.media-type.focus-on-interaction-toast|accessibility.<media-type>.focus-on-interaction-toast]]
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* [[Documentation:HTCC:IWWDep:Contact#contact.history-default-time-filter-main|contact.history-default-time-filter-main]]
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* [[Documentation:HTCC:IWWDep:Contact#contact.myhistory-default-time-filter-main|contact.myhistory-default-time-filter-main]]
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* [[Documentation:HTCC:IWWDep:Contact#contact.ucs-interaction.media-type.enable-create|contact.ucs-interaction.<media-type>.enable-create]]
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* [[Documentation:HTCC:IWWDep:Contact#privilege.contact.can-open.email.from-history|privilege.contact.can-open.email.from-history]]
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* [[Documentation:HTCC:IWWDep:Contact#privilege.contact.can-open.media-type.from-history|privilege.contact.can-open.<media-type>.from-history]]
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* [[Documentation:HTCC:IWWDep:ContactCenterStatistics#statistics.routing-points|statistics.routing-points]]
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* [[Documentation:HTCC:IWWDep:Email#privilege.email.can-decline|privilege.email.can-decline]]
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* [[Documentation:HTCC:IWWDep:LoginVoice#login.list-available-locales|login.list-available-locales]]
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* [[Documentation:HTCC:IWWDep:LoginVoice#login.store-recent-place|login.store-recent-place]]
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* [[Documentation:HTCC:IWWDep:Views#views.MyWorkspaceRegion.order|views.MyWorkspaceRegion.order]]
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*[[Documentation:HTCC:IWWDep:ConfigurationOptionsForGWE#webme.useSecuredHistoryAPI|webme.useSecuredHistoryAPI]]
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* [[Documentation:HTCC:IWWDep:Workitem#privilege.workitem-channels.can-use|privilege.workitem-channels.can-use]]
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* [[Documentation:HTCC:IWWDep:Workitem#CanDecline|privilege.<media-type>.can-decline]]
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* [[Documentation:HTCC:IWWDep:Workitem#CanMarkDone|privilege.<media-type>.can-mark-done]]
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* [[Documentation:HTCC:IWWDep:Workitem#CanMoveToWorkbin|privilege.<media-type>.can-move-to-workbin]]
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* [[Documentation:HTCC:IWWDep:Workitem#CanOneStepTransfer|privilege.<media-type>.can-one-step-transfer]]
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* [[Documentation:HTCC:IWWDep:Workitem#CanSetDisp|privilege.<media-type>.can-set-interaction-disposition]]
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* [[Documentation:HTCC:IWWDep:Workitem#openmedia.workitem-channels|openmedia.workitem-channels]]
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* [[Documentation:HTCC:IWWDep:Workitem#AutoAnswer|<media-type>.auto-answer]]
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* [[Documentation:HTCC:IWWDep:Workitem#PromptForDone|<media-type>.prompt-for-done]]
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* [[Documentation:HTCC:IWWDep:Workitem#RingingBell|<media-type>.ringing-bell]]
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* [[Documentation:HTCC:IWWDep:Workitem#Queue|intercommunication.<media-type>.queue]]
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* [[Documentation:HTCC:IWWDep:Workitem#RoutingBasedActions|intercommunication.<media-type>.routing-based-actions]]
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* [[Documentation:HTCC:IWWDep:Workitem#RoutingBasedTargets|intercommunication.<media-type>.routing-based-targets]]
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* [[Documentation:HTCC:IWWDep:Workitem#InProgress|workbin.<media-type>.in-progress]]
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* [[Documentation:HTCC:IWWDep:Workitem#InProgDisplayedColumns|workbin.<media-type>.in-progress.displayed-columns]]
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The following configuration options have been added or updated in Web Services and Applications version 8.5.200.50:
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 +
* [[Documentation:HTCC:IWWDep:Accessibility#accessibility.voicemail-message-change-bell|accessibility.voicemail-message-change-bell]]
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* [[Documentation:HTCC:IWWDep:Contact#contact.all-interactions-displayed-columns|contact.all-interactions-displayed-columns]]
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* [[Documentation:HTCC:IWWDep:Contact#contact.all-interactions-quick-search-attributes|contact.all-interactions-quick-search-attributes]]
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* [[Documentation:HTCC:IWWDep:Contact#contact.date-search-types|contact.date-search-types]]
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* [[Documentation:HTCC:IWWDep:Contact#contact.history-search-attributes|contact.history-search-attributes]]
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* [[Documentation:HTCC:IWWDep:Contact#privilege.contact.can-advanced-search-all-interactions|privilege.contact.can-advanced-search-all-interactions]]
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* [[Documentation:HTCC:IWWDep:Contact#privilege.contact.can-advanced-search-contact-history|privilege.contact.can-advanced-search-contact-history]]
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* [[Documentation:HTCC:IWWDep:Contact#privilege.contact.can-advanced-search-my-history|privilege.contact.can-advanced-search-my-history]]
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* [[Documentation:HTCC:IWWDep:Contact#privilege.contact.can-filter-all-interactions|privilege.contact.can-filter-all-interactions]]
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* [[Documentation:HTCC:IWWDep:Contact#privilege.contact.can-filter-contact-history|privilege.contact.can-filter-contact-history]]
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* [[Documentation:HTCC:IWWDep:Contact#privilege.contact.can-filter-my-history|privilege.contact.can-filter-my-history]]
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* [[Documentation:HTCC:IWWDep:Contact#privilege.contact.can-search-all-interactions|privilege.contact.can-search-all-interactions]]
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* [[Documentation:HTCC:IWWDep:Interaction#interaction-bar.quick-access-modes|interaction-bar.quick-access-modes]]
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* [[Documentation:HTCC:IWWDep:Interaction#interaction-bar.quick-access-modes|interaction-bar.quick-access-modes]]
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* [[Documentation:HTCC:IWWDep:Interaction#interaction.reject-route|interaction.reject-route]]
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* [[Documentation:HTCC:IWWDep:Intercommunication#intercommunication.voice.routing-points|intercommunication.voice.routing-points]]
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* [[Documentation:HTCC:IWWDep:LoginVoice#login.list-available-locales|login.list-available-locales]]
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* [[Documentation:HTCC:IWWDep:ServiceClientAPI#service-client-api.accepted-web-content-origins|service-client-api.accepted-web-content-origins]]
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* [[Documentation:HTCC:IWWDep:ServiceClientAPI#service-client-api.rate-limit.service-name|service-client-api.rate-limit.service-name]]
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* [[Documentation:HTCC:IWWDep:Voice#voice.enable-dtmf-tone|voice.enable-dtmf-tone]]
 +
 
 +
 
 +
The following configuration options have been added or updated in Web Services and Applications version 8.5.200.41:
 +
 
 +
* [[Documentation:HTCC:IWWDep:TeamLead#teamlead.myagents.refresh-rate|teamlead.myagents.refresh-rate]]
 +
* [[Documentation:HTCC:IWWDep:Accessibility#accessibility.voicemail-message-change-bell|accessibility.voicemail-message-change-bell]]
 +
* [[Documentation:HTCC:IWWDep:Accessibility#accessibility.visual-impairment-profile|accessibility.visual-impairment-profile]]
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* [[Documentation:HTCC:IWWDep:ContactCenterStatistics#statistics.refresh-time|statistics.refresh-time]]
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*[[Documentation:HTCC:IWWDep:Accessibility#keyboard.shortcut.interaction.next|keyboard.shortcut.interaction.next]]
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* [[Documentation:HTCC:IWWDep:Accessibility#shortcutPrevious|keyboard.shortcut.interaction.previous]]
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* [[Documentation:HTCC:IWWDep:Accessibility#shortcutLastError|keyboard.shortcut.jump-to-last-error ]]
 +
* [[Documentation:HTCC:IWWDep:WebRTC#web-rtc.enable-dtmf-tone|web-rtc.enable-dtmf-tone]]
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* [[Documentation:HTCC:IWWDep:Interaction#interaction.disposition.cache-timeout-delay|interaction.disposition.cache-timeout-delay ]]
 +
* [[Documentation:HTCC:IWWDep:WebRTC#web-rtc.identifier.x-last-digit-displayed|web-rtc.identifier.x-last-digit-displayed]]
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The following configuration options have been added or updated in Web Services and Applications version 8.5.200.29:
 +
 
 +
* [[Documentation:HTCC:IWWDep:Feedback#system.feedback.submit-after-disconnect|system.feedback.submit-after-disconnect]]
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* [[Documentation:HTCC:IWWDep:Chat#privilege.chat.can-push-url|privilege.chat.can-push-url]]
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* [[Documentation:HTCC:IWWDep:Chat#chat.push-url.max-records|chat.push-url.max-records]]
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* [[Documentation:HTCC:IWWDep:Rebranding#rebranding.company-logo|rebranding.company-logo]]
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* [[Documentation:HTCC:IWWDep:Rebranding#rebranding.login.company-logo|rebranding.login.company-logo]]
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* [[Documentation:HTCC:IWWDep:Rebranding#rebranding.about.company-logo|rebranding.about.company-logo]]
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* [[Documentation:HTCC:IWWDep:Rebranding#rebranding.product-major-name|rebranding.product-major-name]]
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* [[Documentation:HTCC:IWWDep:Rebranding#rebranding.product-minor-name|rebranding.product-minor-name]]
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* [[Documentation:HTCC:IWWDep:Rebranding#rebranding.product-version|rebranding.product-version]]
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* [[Documentation:HTCC:IWWDep:Rebranding#rebranding.company-favicon|rebranding.company-favicon]]
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 +
 
 +
The following configuration options have been added or updated in Web Services and Applications version 8.5.200.18:
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* [[Documentation:HTCC:IWWDep:ActiveRecording#privilege.active-recording.can-monitor-recording|privilege.active-recording.can-monitor-recording]]
 +
* [[Documentation:HTCC:IWWDep:Facebook#privilege.facebook.can-use|privilege.facebook.can-use]]
 +
* [[Documentation:HTCC:IWWDep:Chat#privilege.chat.can-click-to-dial|privilege.chat.can-click-to-dial]]
 +
* [[Documentation:HTCC:IWWDep:Contact#contact.myhistory-quick-search-attributes|contact.myhistory-quick-search-attributes]]
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* [[Documentation:HTCC:IWWDep:Contact#contact.history-quick-search-attributes|contact.history-quick-search-attributes]]
 +
* [[Documentation:HTCC:IWWDep:Expression#expression.team-communicator-phone-number|expression.team-communicator-phone-number]]
 +
* [[Documentation:HTCC:IWWDep:TeamCommunicator#teamcommunicator.voice.list-status-reachable|teamcommunicator.voice.list-status-reachable]]
 +
* [[Documentation:HTCC:IWWDep:Voice#voice.clear-conference-on-release|voice.clear-conference-on-release]]
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 +
==Gplus Adapters configuration option updates==
 +
 
 +
The following configuration options has been updated in in Web Services and Applications version 8.5.200.61.
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* [[Documentation:HTCC:IWWDep:ContactCenterStatistics#privilege.dashboard.can-use|privilege.dashboard.can-use]]
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 +
No configuration options have been added or updated in Web Services and Applications version 8.5.200.50.
 +
 
 +
 
 +
The following configuration options have been added or updated in Web Services and Applications version 8.5.200.41:
 +
 
 +
* [[Documentation:HTCC:IWWDep:GPAConfig#privilege.add-contact.can-use|privilege.add-contact.can-use]]
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 +
 
 +
The following configuration options have been added or updated in Web Services and Applications version 8.5.200.29:
 +
 
 +
* [[Documentation:HTCC:IWWDep:GPAConfig#feedback.submit-after-disconnect|feedback.submit-after-disconnect]]
 +
* [[Documentation:HTCC:IWWDep:GPAConfig#templatesSalesforceOption|templates.salesforce.<interaction type>.<salesforce argument>]]
 +
* [[Documentation:HTCC:IWWDep:GPAConfig#VoiceNoteKeyName|voice-note.key-name]]
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 +
 
 +
The following configuration options have been added or updated in Web Services and Applications version 8.5.200.18:
 +
 
 +
* [[Documentation:HTCC:IWWDep:GPAConfig#salesforce.chat.enable-object-association-tracking|salesforce.chat.enable-object-association-tracking]]
 +
* [[Documentation:HTCC:IWWDep:GPAConfig#salesforce.email.include-body-in-desc|salesforce.email.include-body-in-desc]]
 +
* [[Documentation:HTCC:IWWDep:GPAConfig#salesforce.user-data.object-type-key|salesforce.user-data.object-type-key]]
 +
 
 +
==Web Services API updates==
 +
 
 +
The following updates have been made in Web Services and Applications version 8.5.200.61:
 +
 
 +
* [[Documentation:HTCC:API:UCSIntegrationVoice|UCS Integration with Voice API]]
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* [[Documentation:HTCC:API:DigitalUserEvents|Digital User Events API]]
 +
 
 +
The following updates have been made in Web Services and Applications version 8.5.200.50:
 +
 
 +
* [[Documentation:HTCC:Dep:HTCCConfigurationOptionsReference#enableSsl|enableSSL option]]
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* [[Documentation:HTCC:API:ChannelsResource#Resource_Details|Channel Resource API]]
 +
* [[Documentation:HTCC:API:ContactsResource#Resource_details|Contact Resource API]]
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 +
 
 +
The following updates have been made in Web Services and Applications version 8.5.200.41:
 +
 
 +
'''Standard Responses API'''
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* [[Documentation:HTCC:API:GWS_GetStandardResponse|GetStandardResponse]]
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* [[Documentation:HTCC:API:GWS_RenderStandardResponse|RenderStandardResponse]]
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* [[Documentation:HTCC:API:GWS_ReportStandardResponseUsage|ReportStandardResponseUsage]]
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* [[Documentation:HTCC:API:GWS_GetStandardResponseFavorites|GetStandardResponseFavorites]]
 +
* [[Documentation:HTCC:API:GWS_AddStandardResponseFavorite|AddStandardResponseFavorite]]
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* [[Documentation:HTCC:API:GWS_DeleteStandardResponseFavorite|DeleteStandardResponseFavorite]]
 +
* [[Documentation:HTCC:API:GWS_DeleteAllStandardResponseFavorites|DeleteAllStandardResponseFavorites]]
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* [[Documentation:HTCC:API:GWS_GetDocumentStandardResponse|GetDocumentStandardResponse]]
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 +
 
 +
'''Chat API'''
 +
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* [[Documentation:HTCC:API:ChatAddAttachment|AddAttachment]]
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* [[Documentation:HTCC:API:ChatGetAttachment|GetAttachment]]
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* [[Documentation:HTCC:API:ChatRemoveAttachment|RemoveAttachment]]
 +
* [[Documentation:HTCC:API:ChatUploadFile|UploadFile]]
 +
* [[Documentation:HTCC:API:ChatDeleteFile|DeleteFile]]
 +
* [[Documentation:HTCC:API:ChatGetAgentInteractions|GetAgentInteractions]]
 +
 
 +
 
 +
The following updates have been made in Web Services and Applications version 8.5.200.29:
 +
 
 +
'''Workbin API'''
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 +
* [[Documentation:HTCC:API:WorkbinGetGWContent|GetGroupWorkbinContent]]
 +
* [[Documentation:HTCC:API:WorkbinSubscribingToGWNotif|Subscribe to Group Workbin Notifications]]
 +
* [[Documentation:HTCC:API:WorkbinUnsubscribingFromGWNotif|Unsubscribe from Group Workbin Notifications]]
 +
* [[Documentation:HTCC:API:WorkbinGetWorkbins|GetWorkbins]]
 +
 
 +
 
 +
The following updates have been made in Web Services and Applications version 8.5.200.18:
 +
 
 +
'''Chat API'''
 +
 
 +
* [[Documentation:HTCC:API:ChatGetAgentInteractions|GetAgentInteractions]]
 +
 
 +
 
 +
[[Category:V:HTCC:8.5.2]]

Revision as of 19:20, January 27, 2017

New and updated configuration options and API operations

After migrating your Web Services and Applications deployment, review the list of added or updated configuration and API options to decide if you want to maintain the default state of the options or modify them to match your deployment requirements.

Web Services and Applications deployment update

Web Services and Applications version 8.5.200.41 introduces an important update to the serverSettings section of the application.yaml file. The updateOnStartup section is introduced. This update changes the previous behavior where settings were automatically updated on startup. To ensure that your deployment's configuration settings are automatically updated on startup, change the updateOnStartup settings on each Web Services and Applications node as follows:

updateOnStartup:
        statistics: true
        opsCredentials: true
        features: true

For more information, see Server settings.

Workspace Web Edition configuration option updates

The following configuration options have been added or updated in Web Services and Applications version 8.5.200.61:

The following configuration options have been added or updated in Web Services and Applications version 8.5.200.50:


The following configuration options have been added or updated in Web Services and Applications version 8.5.200.41:


The following configuration options have been added or updated in Web Services and Applications version 8.5.200.29:


The following configuration options have been added or updated in Web Services and Applications version 8.5.200.18:

Gplus Adapters configuration option updates

The following configuration options has been updated in in Web Services and Applications version 8.5.200.61.

No configuration options have been added or updated in Web Services and Applications version 8.5.200.50.


The following configuration options have been added or updated in Web Services and Applications version 8.5.200.41:


The following configuration options have been added or updated in Web Services and Applications version 8.5.200.29:


The following configuration options have been added or updated in Web Services and Applications version 8.5.200.18:

Web Services API updates

The following updates have been made in Web Services and Applications version 8.5.200.61:

The following updates have been made in Web Services and Applications version 8.5.200.50:


The following updates have been made in Web Services and Applications version 8.5.200.41:

Standard Responses API


Chat API


The following updates have been made in Web Services and Applications version 8.5.200.29:

Workbin API


The following updates have been made in Web Services and Applications version 8.5.200.18:

Chat API

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