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(SIP Endpoint)
(privilege.sipendpoint.can-use)
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* Valid values : true, false
 
* Valid values : true, false
 
* Change take effect : When the session is started or restarted.
 
* Change take effect : When the session is started or restarted.
* Description : Enables the usage of Genesys Softphone. Depends on [[Voice#privilege.voice.can-use|privilege.voice.can-use]].
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* Description : Enables use  of Genesys Softphone. Depends on [[Voice#privilege.voice.can-use|privilege.voice.can-use]].
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====privilege.sipendpoint.can-change-microphone-volume====
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* Default value : false
 +
* Valid values : true, false
 +
* Changes take effect : When the session is started or restarted.
 +
* Description : Allows agents to mute, unmute and to change the volume of the microphone. Depends on [[Voice#privilege.voice.can-use|privilege.voice.can-use]] and [[SIPEndpoin#privilege.sipendpoint.can-use|privilege.sipendpoint.can-use]].
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====privilege.sipendpoint.can-change-speaker-volume====
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* Default value : false
 +
* Valid values : true, false
 +
* Changes take effect : When the session is started or restarted.
 +
* Description : Allows agents to mute, unmute and to change the volume of the speaker. Depends on [[Voice#privilege.voice.can-use|privilege.voice.can-use]] and [[SIPEndpoin#privilege.sipendpoint.can-use|privilege.sipendpoint.can-use]].
 +
 
 +
====privilege.sipendpoint.can-mute-microphone====
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* Default Value: false
 +
* Valid Values: true, false
 +
* Changes take effect: When the session is started or restarted.
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* Description: Allows agents to mute and unmute the microphone. Depends on [[Voice#privilege.voice.can-use|privilege.voice.can-use]] and [[SIPEndpoin#privilege.sipendpoint.can-use|privilege.sipendpoint.can-use]].
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 +
====privilege.sipendpoint.can-mute-speaker====
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* Default Value: false
 +
* Valid Values: true, false
 +
* Changes take effect: When the session is started or restarted.
 +
* Description: Allows agents to mute and unmute the speaker. Depends on [[Voice#privilege.voice.can-use|privilege.voice.can-use]] and 'Workspace Web SIP Endpoint Options - Can Use Genesys Softphone'.
  
 
====sipendpoint.uri====
 
====sipendpoint.uri====

Revision as of 17:42, March 2, 2017

SIP Endpoint

Workspace Web Edition provides the following options for managing SIP Endpoints, such as the Genesys Softphone:

privilege.sipendpoint.can-use

  • Default value : false
  • Valid values : true, false
  • Change take effect : When the session is started or restarted.
  • Description : Enables use of Genesys Softphone. Depends on privilege.voice.can-use.

privilege.sipendpoint.can-change-microphone-volume

  • Default value : false
  • Valid values : true, false
  • Changes take effect : When the session is started or restarted.
  • Description : Allows agents to mute, unmute and to change the volume of the microphone. Depends on privilege.voice.can-use and privilege.sipendpoint.can-use.

privilege.sipendpoint.can-change-speaker-volume

  • Default value : false
  • Valid values : true, false
  • Changes take effect : When the session is started or restarted.
  • Description : Allows agents to mute, unmute and to change the volume of the speaker. Depends on privilege.voice.can-use and privilege.sipendpoint.can-use.

privilege.sipendpoint.can-mute-microphone

privilege.sipendpoint.can-mute-speaker

  • Default Value: false
  • Valid Values: true, false
  • Changes take effect: When the session is started or restarted.
  • Description: Allows agents to mute and unmute the speaker. Depends on privilege.voice.can-use and 'Workspace Web SIP Endpoint Options - Can Use Genesys Softphone'.

sipendpoint.uri

  • Default value :
  • Valid values : A correct URI
  • Change take effect : When the session is started or restarted.
  • Description : URI of the SIP endpoint.

sipendpoint.sip-server-address

  • Default value :
  • Valid values : A correct URI
  • Change take effect : When the session is started or restarted.
  • Description : Address of the sip server

sipendpoint.register-interval

  • Default value : 1500
  • Valid values : A correct integer
  • Change take effect : When the session is started or restarted.
  • Description : Interval in microseconds between each register on the Genesys Softphone.

sipendpoint.register-max-attempts

  • Default value : 10
  • Valid values : A correct integer
  • Change take effect : When the session is started or restarted.
  • Description : Number of failed attempts allowed on check if register is done.

sipendpoint.ping-interval

  • Default value : 2000
  • Valid values : A correct integer
  • Change take effect : When the session is started or restarted.
  • Description : Interval in microseconds between each ping of the Genesys Softphone.

sipendpoint.max-failed-ping

  • Default value : 5
  • Valid values : A correct integer
  • Description : Number of failed pings allowed on Genesys Softphone.

sipendpoint.transport-protocol

  • Default Value: UDP
  • Valid Values: UDP, TCP, TLS
  • Change take effect : When the session is started or restarted.
  • Description: Specify whether UDP, TCP, or TLS is used for the SIP transport protocol.
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