Jump to: navigation, search
(→‎sipendpoint.max-failed-ping)
(→‎SIP Endpoint)
Line 4: Line 4:
  
 
====privilege.sipendpoint.can-use====
 
====privilege.sipendpoint.can-use====
−
* Default value : false
+
* Default value : <tt>false</tt>
−
* Valid values : true, false
+
* Valid values : <tt>true</tt>, <tt>false</tt>
 
* Change take effect : When the session is started or restarted.
 
* Change take effect : When the session is started or restarted.
 
* Description : Enables use  of Genesys Softphone. Depends on [[Voice#privilege.voice.can-use|privilege.voice.can-use]].
 
* Description : Enables use  of Genesys Softphone. Depends on [[Voice#privilege.voice.can-use|privilege.voice.can-use]].
  
 
====privilege.sipendpoint.can-change-microphone-volume====
 
====privilege.sipendpoint.can-change-microphone-volume====
−
* Default value : false
+
* Default value : <tt>false</tt>
−
* Valid values : true, false
+
* Valid values : <tt>true</tt>, <tt>false</tt>
 
* Changes take effect : When the session is started or restarted.
 
* Changes take effect : When the session is started or restarted.
 
* Description : Allows agents to change the volume of the microphone. Depends on [[Voice#privilege.voice.can-use|privilege.voice.can-use]] and [[SIPEndpoint#privilege.sipendpoint.can-use|privilege.sipendpoint.can-use]].
 
* Description : Allows agents to change the volume of the microphone. Depends on [[Voice#privilege.voice.can-use|privilege.voice.can-use]] and [[SIPEndpoint#privilege.sipendpoint.can-use|privilege.sipendpoint.can-use]].
  
 
====privilege.sipendpoint.can-change-speaker-volume====
 
====privilege.sipendpoint.can-change-speaker-volume====
−
* Default value : false
+
* Default value : <tt>false</tt>
−
* Valid values : true, false
+
* Valid values : <tt>true</tt>, <tt>false</tt>
 
* Changes take effect : When the session is started or restarted.
 
* Changes take effect : When the session is started or restarted.
 
* Description : Allows agents to change the volume of the speaker. Depends on [[Voice#privilege.voice.can-use|privilege.voice.can-use]] and [[SIPEndpoint#privilege.sipendpoint.can-use|privilege.sipendpoint.can-use]].
 
* Description : Allows agents to change the volume of the speaker. Depends on [[Voice#privilege.voice.can-use|privilege.voice.can-use]] and [[SIPEndpoint#privilege.sipendpoint.can-use|privilege.sipendpoint.can-use]].
  
 
====privilege.sipendpoint.can-mute-microphone====
 
====privilege.sipendpoint.can-mute-microphone====
−
* Default Value: false
+
* Default Value: <tt>false</tt>
−
* Valid Values: true, false
+
* Valid Values: <tt>true</tt>, <tt>false</tt>
 
* Changes take effect: When the session is started or restarted.
 
* Changes take effect: When the session is started or restarted.
 
* Description: Allows agents to mute and unmute the microphone. Depends on [[Voice#privilege.voice.can-use|privilege.voice.can-use]] and [[SIPEndpoint#privilege.sipendpoint.can-use|privilege.sipendpoint.can-use]].
 
* Description: Allows agents to mute and unmute the microphone. Depends on [[Voice#privilege.voice.can-use|privilege.voice.can-use]] and [[SIPEndpoint#privilege.sipendpoint.can-use|privilege.sipendpoint.can-use]].
  
 
====privilege.sipendpoint.can-mute-speaker====
 
====privilege.sipendpoint.can-mute-speaker====
−
* Default Value: false
+
* Default Value: <tt>false</tt>
−
* Valid Values: true, false
+
* Valid Values: <tt>true</tt>, <tt>false</tt>
 
* Changes take effect: When the session is started or restarted.
 
* Changes take effect: When the session is started or restarted.
 
* Description: Allows agents to mute and unmute the speaker. Depends on [[Voice#privilege.voice.can-use|privilege.voice.can-use]] and 'Workspace Web SIP Endpoint Options - Can Use Genesys Softphone'.
 
* Description: Allows agents to mute and unmute the speaker. Depends on [[Voice#privilege.voice.can-use|privilege.voice.can-use]] and 'Workspace Web SIP Endpoint Options - Can Use Genesys Softphone'.
  
 
====sipendpoint.uri====
 
====sipendpoint.uri====
−
* Default value :  
+
* Default value:  
−
* Valid values : A correct URI
+
* Valid values: A correct URI
−
* Change take effect : When the session is started or restarted.
+
* Change take effect: When the session is started or restarted.
 
* Description : URI of the SIP endpoint.
 
* Description : URI of the SIP endpoint.
  
 
====sipendpoint.sip-server-address====
 
====sipendpoint.sip-server-address====
−
* Default value :
+
* Default value:
−
* Valid values : Any valid IP address or host name
+
* Valid values: Any valid IP address or host name
−
* Change take effect : When the session is started or restarted.
+
* Change take effect: When the session is started or restarted.
−
* Description : Address of the sip server
+
* Description: Address of the sip server
  
 
====sipendpoint.register-interval====
 
====sipendpoint.register-interval====
−
* Default value : 1500
+
* Default value: <tt>1500</tt>
−
* Valid values : A correct integer
+
* Valid values: A correct integer
−
* Change take effect : When the session is started or restarted.
+
* Change take effect: When the session is started or restarted.
−
* Description : Interval in milliseconds between each register on the Genesys Softphone.
+
* Description: Interval in milliseconds between each register on the Genesys Softphone.
  
 
====sipendpoint.register-max-attempts====
 
====sipendpoint.register-max-attempts====
−
* Default value : 10
+
* Default value: <tt>10</tt>
−
* Valid values : A correct integer
+
* Valid values: A correct integer
−
* Change take effect : When the session is started or restarted.
+
* Change take effect: When the session is started or restarted.
−
* Description : Number of failed attempts allowed on check if register is done.
+
* Description: Number of failed attempts allowed on check if register is done.
  
 
====sipendpoint.ping-interval====
 
====sipendpoint.ping-interval====
−
* Default value : 2000
+
* Default value: <tt>2000</tt>
−
* Valid values : A correct integer
+
* Valid values: A correct integer
−
* Change take effect : When the session is started or restarted.
+
* Change take effect: When the session is started or restarted.
 
* Description : Interval in milliseconds between each ping of the Genesys Softphone.
 
* Description : Interval in milliseconds between each ping of the Genesys Softphone.
  
 
====sipendpoint.max-failed-ping====
 
====sipendpoint.max-failed-ping====
−
* Default value : 5
+
* Default value: <tt>5</tt>
−
* Valid values : A correct integer
+
* Valid values: A correct integer
−
* Change take effect : When the session is started or restarted.
+
* Change take effect: When the session is started or restarted.
−
* Description : Number of failed pings allowed on Genesys Softphone.
+
* Description: Number of failed pings allowed on Genesys Softphone.
  
 
====sipendpoint.transport-protocol====
 
====sipendpoint.transport-protocol====
−
* Default Value: UDP
+
* Default Value: <tt>UDP</tt>
−
* Valid Values: UDP, TCP, TLS
+
* Valid Values: <tt>UDP, TCP, TLS</tt>
 
* Change take effect : When the session is started or restarted.
 
* Change take effect : When the session is started or restarted.
 
* Description: Specify whether UDP, TCP, or TLS is used for the SIP transport protocol.
 
* Description: Specify whether UDP, TCP, or TLS is used for the SIP transport protocol.
  
 
[[Category:V:HTCC:8.5.2DRAFT]]
 
[[Category:V:HTCC:8.5.2DRAFT]]

Revision as of 14:41, March 9, 2017

SIP Endpoint

Workspace Web Edition provides the following options for managing SIP Endpoints, such as the Genesys Softphone:

privilege.sipendpoint.can-use

  • Default value : false
  • Valid values : true, false
  • Change take effect : When the session is started or restarted.
  • Description : Enables use of Genesys Softphone. Depends on privilege.voice.can-use.

privilege.sipendpoint.can-change-microphone-volume

privilege.sipendpoint.can-change-speaker-volume

privilege.sipendpoint.can-mute-microphone

privilege.sipendpoint.can-mute-speaker

  • Default Value: false
  • Valid Values: true, false
  • Changes take effect: When the session is started or restarted.
  • Description: Allows agents to mute and unmute the speaker. Depends on privilege.voice.can-use and 'Workspace Web SIP Endpoint Options - Can Use Genesys Softphone'.

sipendpoint.uri

  • Default value:
  • Valid values: A correct URI
  • Change take effect: When the session is started or restarted.
  • Description : URI of the SIP endpoint.

sipendpoint.sip-server-address

  • Default value:
  • Valid values: Any valid IP address or host name
  • Change take effect: When the session is started or restarted.
  • Description: Address of the sip server

sipendpoint.register-interval

  • Default value: 1500
  • Valid values: A correct integer
  • Change take effect: When the session is started or restarted.
  • Description: Interval in milliseconds between each register on the Genesys Softphone.

sipendpoint.register-max-attempts

  • Default value: 10
  • Valid values: A correct integer
  • Change take effect: When the session is started or restarted.
  • Description: Number of failed attempts allowed on check if register is done.

sipendpoint.ping-interval

  • Default value: 2000
  • Valid values: A correct integer
  • Change take effect: When the session is started or restarted.
  • Description : Interval in milliseconds between each ping of the Genesys Softphone.

sipendpoint.max-failed-ping

  • Default value: 5
  • Valid values: A correct integer
  • Change take effect: When the session is started or restarted.
  • Description: Number of failed pings allowed on Genesys Softphone.

sipendpoint.transport-protocol

  • Default Value: UDP
  • Valid Values: UDP, TCP, TLS
  • Change take effect : When the session is started or restarted.
  • Description: Specify whether UDP, TCP, or TLS is used for the SIP transport protocol.
Comments or questions about this documentation? Contact us for support!