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= SIP Endpoint=
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Workspace Web Edition provides the following options for managing SIP Endpoints, such as the Genesys Softphone:
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====privilege.sipendpoint.can-use====
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* Default value : <tt>false</tt>
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* Valid values : <tt>true</tt>, <tt>false</tt>
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* Change take effect : When the session is started or restarted.
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* Description : Enables use  of Genesys Softphone. Depends on [[Voice#privilege.voice.can-use|privilege.voice.can-use]].
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====privilege.sipendpoint.can-change-microphone-volume====
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* Default value : <tt>false</tt>
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* Valid values : <tt>true</tt>, <tt>false</tt>
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* Changes take effect : When the session is started or restarted.
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* Description : Allows agents to change the volume of the microphone. Depends on [[Voice#privilege.voice.can-use|privilege.voice.can-use]] and [[SIPEndpoint#privilege.sipendpoint.can-use|privilege.sipendpoint.can-use]].
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====privilege.sipendpoint.can-change-speaker-volume====
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* Default value : <tt>false</tt>
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* Valid values : <tt>true</tt>, <tt>false</tt>
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* Changes take effect : When the session is started or restarted.
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* Description : Allows agents to change the volume of the speaker. Depends on [[Voice#privilege.voice.can-use|privilege.voice.can-use]] and [[SIPEndpoint#privilege.sipendpoint.can-use|privilege.sipendpoint.can-use]].
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====privilege.sipendpoint.can-mute-microphone====
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* Default Value: <tt>false</tt>
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* Valid Values: <tt>true</tt>, <tt>false</tt>
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* Changes take effect: When the session is started or restarted.
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* Description: Allows agents to mute and unmute the microphone. Depends on [[Voice#privilege.voice.can-use|privilege.voice.can-use]] and [[SIPEndpoint#privilege.sipendpoint.can-use|privilege.sipendpoint.can-use]].
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====privilege.sipendpoint.can-mute-speaker====
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* Default Value: <tt>false</tt>
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* Valid Values: <tt>true</tt>, <tt>false</tt>
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* Changes take effect: When the session is started or restarted.
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* Description: Allows agents to mute and unmute the speaker. Depends on [[Voice#privilege.voice.can-use|privilege.voice.can-use]] and [[SIPEndpoint#privilege.sipendpoint.can-use|privilege.sipendpoint.can-use]].
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====sipendpoint.uri====
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* Default value:
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* Valid values: A correct URI
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* Change take effect: When the session is started or restarted.
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* Description : URI of the SIP endpoint.
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====sipendpoint.sip-server-address====
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* Default value:
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* Valid values: Any valid IP address or host name
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* Change take effect: When the session is started or restarted.
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* Description: Address of the sip server
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====sipendpoint.register-interval====
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* Default value: <tt>1500</tt>
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* Valid values: A correct integer
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* Change take effect: When the session is started or restarted.
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* Description: Interval in milliseconds between each register on the Genesys Softphone.
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====sipendpoint.register-max-attempts====
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* Default value: <tt>10</tt>
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* Valid values: A correct integer
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* Change take effect: When the session is started or restarted.
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* Description: Number of failed attempts allowed on check if register is done.
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====sipendpoint.ping-interval====
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* Default value: <tt>2000</tt>
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* Valid values: A correct integer
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* Change take effect: When the session is started or restarted.
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* Description : Interval in milliseconds between each ping of the Genesys Softphone.
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====sipendpoint.max-failed-ping====
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* Default value: <tt>5</tt>
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* Valid values: A correct integer
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* Change take effect: When the session is started or restarted.
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* Description: Number of failed pings allowed on Genesys Softphone.
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====sipendpoint.transport-protocol====
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* Default Value: <tt>UDP</tt>
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* Valid Values: <tt>UDP, TCP, TLS</tt>
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* Change take effect : When the session is started or restarted.
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* Description: Specify whether UDP, TCP, or TLS is used for the SIP transport protocol.
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[[Category:V:HTCC:8.5.2]]

Revision as of 18:31, March 24, 2017

SIP Endpoint

Workspace Web Edition provides the following options for managing SIP Endpoints, such as the Genesys Softphone:

privilege.sipendpoint.can-use

  • Default value : false
  • Valid values : true, false
  • Change take effect : When the session is started or restarted.
  • Description : Enables use of Genesys Softphone. Depends on privilege.voice.can-use.

privilege.sipendpoint.can-change-microphone-volume

privilege.sipendpoint.can-change-speaker-volume

privilege.sipendpoint.can-mute-microphone

privilege.sipendpoint.can-mute-speaker

sipendpoint.uri

  • Default value:
  • Valid values: A correct URI
  • Change take effect: When the session is started or restarted.
  • Description : URI of the SIP endpoint.

sipendpoint.sip-server-address

  • Default value:
  • Valid values: Any valid IP address or host name
  • Change take effect: When the session is started or restarted.
  • Description: Address of the sip server

sipendpoint.register-interval

  • Default value: 1500
  • Valid values: A correct integer
  • Change take effect: When the session is started or restarted.
  • Description: Interval in milliseconds between each register on the Genesys Softphone.

sipendpoint.register-max-attempts

  • Default value: 10
  • Valid values: A correct integer
  • Change take effect: When the session is started or restarted.
  • Description: Number of failed attempts allowed on check if register is done.

sipendpoint.ping-interval

  • Default value: 2000
  • Valid values: A correct integer
  • Change take effect: When the session is started or restarted.
  • Description : Interval in milliseconds between each ping of the Genesys Softphone.

sipendpoint.max-failed-ping

  • Default value: 5
  • Valid values: A correct integer
  • Change take effect: When the session is started or restarted.
  • Description: Number of failed pings allowed on Genesys Softphone.

sipendpoint.transport-protocol

  • Default Value: UDP
  • Valid Values: UDP, TCP, TLS
  • Change take effect : When the session is started or restarted.
  • Description: Specify whether UDP, TCP, or TLS is used for the SIP transport protocol.
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