(→Installing and Deploying HTCC/Interaction Workspace Web Edition) |
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|3. Configure HTCC. | |3. Configure HTCC. | ||
| − | | | + | |For a Cloud implementation, see [[ConfigurationCloud|Configuration]] for details. |
| + | For a premise implementation, see | ||
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|5. Start HTCC and test the configuration. | |5. Start HTCC and test the configuration. | ||
|See [[StartHTCC|Starting and Testing HTCC]] for instructions. | |See [[StartHTCC|Starting and Testing HTCC]] for instructions. | ||
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| − | |6. Plan your deployment of Contact Centers and Genesys Environments. | + | |6. Plan your Cloud deployment of Contact Centers and Genesys Environments. |
|See [[PlanYourDeployment|Planning your Deployment]] for information. | |See [[PlanYourDeployment|Planning your Deployment]] for information. | ||
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Revision as of 16:53, August 19, 2013
Installing and Deploying HTCC/Interaction Workspace Web Edition
| Objective | Related procedures and actions |
|---|---|
| 1. Review the prerequisites, including installation of Cassandra. | See the Prerequisites page. |
| 2. Install HTCC. | See Install HTCC for details. |
| 3. Configure HTCC. | For a Cloud implementation, see Configuration for details.
For a premise implementation, see |
| 5. Start HTCC and test the configuration. | See Starting and Testing HTCC for instructions. |
| 6. Plan your Cloud deployment of Contact Centers and Genesys Environments. | See Planning your Deployment for information. |
| 7. |
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