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|3. Configure HTCC. | |3. Configure HTCC. | ||
|For a Cloud implementation, see [[ConfigurationCloud|Configuration]] for details. | |For a Cloud implementation, see [[ConfigurationCloud|Configuration]] for details. | ||
| − | For a premise implementation, see | + | For a premise implementation, see [[ConfigurationPremise| Premise Configuration]] for details. |
|- | |- | ||
|5. Start HTCC and test the configuration. | |5. Start HTCC and test the configuration. | ||
Revision as of 16:59, August 19, 2013
Installing and Deploying HTCC/Interaction Workspace Web Edition
| Objective | Related procedures and actions |
|---|---|
| 1. Review the prerequisites, including installation of Cassandra. | See the Prerequisites page. |
| 2. Install HTCC. | See Install HTCC for details. |
| 3. Configure HTCC. | For a Cloud implementation, see Configuration for details.
For a premise implementation, see Premise Configuration for details. |
| 5. Start HTCC and test the configuration. | See Starting and Testing HTCC for instructions. |
| 6. Plan your Cloud deployment of Contact Centers and Genesys Environments. | See Planning your Deployment for information. |
| 7. |
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