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|See [[PlanYourDeployment|Planning your Deployment]] for information. | |See [[PlanYourDeployment|Planning your Deployment]] for information. | ||
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− | |7. | + | |7. Create your Contact Center(s). |
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+ | |8. (Optional) Change default Contact Center feature configuration. | ||
+ | | If desired, change the [[FeatureConfiguration|default feature assignment]]. | ||
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[[Category:V:HTCC:8.5.0]] | [[Category:V:HTCC:8.5.0]] |
Revision as of 17:34, August 19, 2013
Installing and Deploying HTCC/Interaction Workspace Web Edition
Objective | Related procedures and actions |
---|---|
1. Review the prerequisites, including installation of Cassandra. | See the Prerequisites page. |
2. Install HTCC. | See Install HTCC for details. |
3. Configure HTCC. | For a Cloud implementation, see Configuration for details.
For a premise implementation, see Premise Configuration for details. |
5. Start HTCC and test the configuration. | See Starting and Testing HTCC for instructions. |
6. Plan your Cloud deployment of Contact Centers and Genesys Environments. | See Planning your Deployment for information. |
7. Create your Contact Center(s). | |
8. (Optional) Change default Contact Center feature configuration. | If desired, change the default feature assignment. |
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