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(→‎Installing and Deploying Workspace Web Edition & Web Services)
(→‎Installing and Deploying Workspace Web Edition & Web Services)
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==Premise Implementation==
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===Premise Implementation===
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{|
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! Objective
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===Deploying the Web Application===
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! Related procedures and actions
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'''Start of Procedure'''
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|-
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<br/>
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|1. Review the prerequisites, including installation of Cassandra.
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<ol>
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|See the [[Prerequisites|Prerequisites]] page.
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<li>Review the [[Prerequisites|Prerequisites]], including installation of Cassandra.
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|-
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|See the page.</li>
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|2. Install Workspace Web Edition & Web Services.
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<li>Install [[InstallationProcedures|Workspace Web Edition & Web Services]].</li>
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|See [[InstallationProcedures|Install Workspace Web Edition & Web Services]] for details.
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<li>[[ConfigurationPremise|Configure]] Workspace Web Edition & Web Services.</li>
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|-
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<li>[[StartHTCC|Start]] Web Services and test the configuration.</li>
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|3. Configure Workspace Web Edition & Web Services.
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<li>(Optional) Change the [[FeatureConfiguration|default Contact Center feature configuration]].</li>
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| See [[ConfigurationPremise| Premise Configuration]] for details.
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<li>[[TestingUI|Test]] the User Interface with Workspace Web Edition & Web Services.</li>
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|-
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</ol>
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|4. Start Web Services and test the configuration.
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<br/>
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|See [[StartHTCC|Starting and Testing Web Services]] for instructions.
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'''End of Procedure'''
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|-
 
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|5. (Optional) Change default Contact Center feature configuration.
 
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| If desired, change the [[FeatureConfiguration|default feature assignment]].
 
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|-
 
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|6. Test with the User Interface.
 
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| See [[TestingUI| Testing the User Interface with Workspace Web Edition & Web Services]].
 
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|}
 
  
 
[[Category:V:HTCC:8.5.0]]
 
[[Category:V:HTCC:8.5.0]]

Revision as of 14:04, September 10, 2013

Installing and Deploying Workspace Web Edition & Web Services

Premise Implementation

Deploying the Web Application

Start of Procedure

  1. Review the Prerequisites, including installation of Cassandra. |See the page.
  2. Install Workspace Web Edition & Web Services.
  3. Configure Workspace Web Edition & Web Services.
  4. Start Web Services and test the configuration.
  5. (Optional) Change the default Contact Center feature configuration.
  6. Test the User Interface with Workspace Web Edition & Web Services.


End of Procedure

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