Jump to: navigation, search
(Created target blank page For Version: HTCC:8.5.2)
 
(Update with the copy of version: 8.5.2DRAFT)
Line 1: Line 1:
−
<!-- Creation of the target page -->
+
= Lightning Experience in Gplus Adapter for Salesforce - WWE Option =
 +
 
 +
{{NoteFormat|Gplus Adapter currently only supports voice for Lightning Experience.}}
 +
{{NoteFormat|Currently, the following functionality is not available in Lightning Experience:<br/>
 +
*The ability to resize the Adapter on demand
 +
*The ability to pop out the Adapter in a separate browser window}}
 +
 
 +
==Configuration Options==
 +
The Lightning Experience in Salesforce supports all the same configuration options as Gplus Adapter for Salesforce - WWE Option which are described in detail [[GPAB|on this page]].
 +
 
 +
==Activity Logging==
 +
Activity Logging for Lightning Experience functions the same as it does in [[Documentation:HTCC:IWWDep:GPAA|GPlus Adapter for Salesforce]]. This includes compatibility for all options related to activity logging including those relating to [[Documentation:HTCC:IWWDep:GPAA#Custom_templates|templating]], [[Documentation:HTCC:IWWDep:GPAA#Attached_data|attached data]], and [[Documentation:HTCC:IWWDep:GPAA#Activity_history|field mapping]].
 +
 
 +
===Accessing the Activity Record===
 +
Accessing the activity record can be done slightly differently in Lightning Experience. There is a '''Refresh Activity History''' icon that can be used instead of navigating off the page, or refreshing:
 +
 
 +
<ol>
 +
<li>Click '''Contacts''' from the menu bar.</li>
 +
<li>Select the contact name.</li>
 +
<li>Click the '''Refresh Activity History''' icon, in the '''Activity''' tab to review all '''Past Activity'''.<br/>
 +
[[File:GPlus adp Lightning Refresh.png|400px|thumbnail|center]]
 +
</li>
 +
<li>Clicking on an activity will open the '''Task''' window for that item.</li>
 +
</ol>
 +
 
 +
 
 +
[[Category:V:HTCC:8.5.2]]

Revision as of 17:25, July 14, 2017

Lightning Experience in Gplus Adapter for Salesforce - WWE Option

Important
Gplus Adapter currently only supports voice for Lightning Experience.
Important
Currently, the following functionality is not available in Lightning Experience:
  • The ability to resize the Adapter on demand
  • The ability to pop out the Adapter in a separate browser window

Configuration Options

The Lightning Experience in Salesforce supports all the same configuration options as Gplus Adapter for Salesforce - WWE Option which are described in detail on this page.

Activity Logging

Activity Logging for Lightning Experience functions the same as it does in GPlus Adapter for Salesforce. This includes compatibility for all options related to activity logging including those relating to templating, attached data, and field mapping.

Accessing the Activity Record

Accessing the activity record can be done slightly differently in Lightning Experience. There is a Refresh Activity History icon that can be used instead of navigating off the page, or refreshing:

  1. Click Contacts from the menu bar.
  2. Select the contact name.
  3. Click the Refresh Activity History icon, in the Activity tab to review all Past Activity.
    GPlus adp Lightning Refresh.png
  4. Clicking on an activity will open the Task window for that item.
Comments or questions about this documentation? Contact us for support!