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= Tested browsers =
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The following is a list of all Genesys-tested browsers for both web and mobile.
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{{NoteFormat|If you do not see your device/OS/browser combination listed below, please contact Genesys support. Help will be decided on a per-case basis.<br/>
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Support for the device/OS/browser combinations listed below will only be available for as long as Genesys labs can properly reproduce the issue.<br/>
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Please let Genesys know of any issues you encounter with any of our tested browsers.}}
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== Web browsers ==
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* Microsoft Internet Explorer 10 and 11
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* Google Chrome 47+
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* Firefox 43+
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* Safari 8+
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== Mobile browsers ==
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{|
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! '''OS Family'''
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! '''Device'''
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! '''Operating System'''
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! '''Browser'''
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! '''Release Version'''
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! '''Known <br>
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Limitations'''
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|-
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| rowspan="7" | '''Android'''
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| Galaxy S5 Mini
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| Android 4.4
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| Chrome 30
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| 8.5.004.15
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|There is currently limited Unicode emoji support. At a minimum, the following emoji are supported on the Android Galaxy 5S Mini:<br>
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* ☺ U+263A<br>
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* 👍 U+1F44D<br>
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* ☹ U+2639<br>
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|-
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| Galaxy S5
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| Android 4.4
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| Chrome 49.0
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| 8.5.004.15
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| n/a
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|-
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| Galaxy Note 3
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| Android 4.3
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| Chrome 49.0
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| 8.5.004.15
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| n/a
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|-
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| Galaxy Tab 4
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| Android 4.4
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|Chrome 49.0
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| 8.5.004.15
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| n/a
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|-
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| Google Nexus 9
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| Android 5.1
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| Chrome 54.0
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| 8.5.004.15
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| n/a
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|-
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| Google Nexus 7
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| Android 6
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|Chrome 49.0
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| 8.5.004.15
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| n/a
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|-
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| Kindlle Fire HDX 7
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| Android 4.3
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|Android Browser 4
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| 8.5.004.15
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| n/a
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|-
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| rowspan="7" style="background: #FDFDFD" | '''iOS'''
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| iPhone 5S
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| iOS 7.1
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| Safari 7
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| 8.5.004.15
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| n/a
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|-
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| iPhone 6
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| iOS 8.1
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| Safari 8
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| 8.5.004.15
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| n/a
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|-
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| iPhone 6 Plus
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| iOS 8.1
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| Safari 8
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| 8.5.004.15
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| n/a
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|-
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| iPad Mini 2
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| iOS 8.1
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| Safari 8
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| 8.5.004.15
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| n/a
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|-
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| iPad Air
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| iOS 8.3
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| Safari 8
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| 8.5.004.15
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| n/a
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|-
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| iPad Pro
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| iOS 9.3
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| Safari 9
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| 8.5.004.15
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| n/a
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|-
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| iPad Pro
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| iOS 10
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| Safari 10
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| 8.5.004.15
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| n/a
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|-
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| rowspan="2" style="background: #F5F7FA" | '''Windows Phone'''
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| Lumia 630
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| Windows Phone 8.1
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| IE11
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| 8.5.004.15
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| n/a
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|-
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| Lumia 930
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| Windows Phone 8.1
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| IE11
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| 8.5.004.15
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| n/a
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|}
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[[Category:V:PSAAS:Public]]

Revision as of 13:39, August 10, 2017

Tested browsers

The following is a list of all Genesys-tested browsers for both web and mobile.

Important
If you do not see your device/OS/browser combination listed below, please contact Genesys support. Help will be decided on a per-case basis.

Support for the device/OS/browser combinations listed below will only be available for as long as Genesys labs can properly reproduce the issue.

Please let Genesys know of any issues you encounter with any of our tested browsers.

Web browsers

  • Microsoft Internet Explorer 10 and 11
  • Google Chrome 47+
  • Firefox 43+
  • Safari 8+

Mobile browsers

OS Family Device Operating System Browser Release Version Known

Limitations

Android Galaxy S5 Mini Android 4.4 Chrome 30 8.5.004.15 There is currently limited Unicode emoji support. At a minimum, the following emoji are supported on the Android Galaxy 5S Mini:
  • ☺ U+263A
  • 👍 U+1F44D
  • ☹ U+2639
Galaxy S5 Android 4.4 Chrome 49.0 8.5.004.15 n/a
Galaxy Note 3 Android 4.3 Chrome 49.0 8.5.004.15 n/a
Galaxy Tab 4 Android 4.4 Chrome 49.0 8.5.004.15 n/a
Google Nexus 9 Android 5.1 Chrome 54.0 8.5.004.15 n/a
Google Nexus 7 Android 6 Chrome 49.0 8.5.004.15 n/a
Kindlle Fire HDX 7 Android 4.3 Android Browser 4 8.5.004.15 n/a
iOS iPhone 5S iOS 7.1 Safari 7 8.5.004.15 n/a
iPhone 6 iOS 8.1 Safari 8 8.5.004.15 n/a
iPhone 6 Plus iOS 8.1 Safari 8 8.5.004.15 n/a
iPad Mini 2 iOS 8.1 Safari 8 8.5.004.15 n/a
iPad Air iOS 8.3 Safari 8 8.5.004.15 n/a
iPad Pro iOS 9.3 Safari 9 8.5.004.15 n/a
iPad Pro iOS 10 Safari 10 8.5.004.15 n/a
Windows Phone Lumia 630 Windows Phone 8.1 IE11 8.5.004.15 n/a
Lumia 930 Windows Phone 8.1 IE11 8.5.004.15 n/a
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