Documentation:PSAAS:Administrator:CallbackServiceConfiguration:Public

Configuration

Description

Callback and CallbackService share the configuration namespace '_genesys.widgets.callback'. Callback has UI options while CallbackService has connection options.

Example

window._genesys.widgets.callback = {

	apikey: 'n3eNkgLLgLKXREBMYjGm6lygOHHOK8VA',
	dataURL: 'http://fce-w0147.us.int.genesyslab.com:8010/genesys/1/service/callback/samples',
	userData: {},
	countryCodes: true,
	formValidation: false,
};

Options

Name	Type	Description	Default	Required
apikey	string	API access token. Please contact your Genesys representative to obtain your API Secure token.	n/a	Yes
dataURL	URL String	URL of GMS callback server	n/a	Always
userData	object	Arbitrary JSON attached data to include while scheduling a callback	{}
ajaxTimeout	number	Number of milliseconds to wait before AJAX timeout	3000