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(Client Workstation Requirements)
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==Server Requirements==
 
==Server Requirements==
 
The following table shows the recommended hardware requirements for the GWS Servers.
 
The following table shows the recommended hardware requirements for the GWS Servers.
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'''NOTE:''' GWS must be installed independently. No other apps must be configured to run on the GWS host. The below values are a minimum recommendation.
 
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'''NOTE:''' GWS must be installed independently. No other apps must be configured to run on the GWS host. The above values are a minimum recommendation.
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'''NOTE:''' At least half of the available RAM should be allocated to application heap and the other half should be left free.
  
 
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Revision as of 05:39, February 20, 2018

Prerequisites

To work with Web Services and Applications, your system must meet the software and browser requirements established in the Genesys Supported Operating Environment Reference Guide, and meet the following minimum requirements.

Important
In multi-tenant Configuration Server deployments, Web Services and Applications supports only one tenant that contains all configuration data.

Server Requirements

OS requirements

  • Red Hat Enterprise Linux, version 6
  • Red Hat Enterprise Linux, version 7

Java requirements

Jetty requirements

  • Jetty 9.2.14.v20151106 is now embedded in the Web Services and Applications installation. For Web Services and Applications version 8.5.201.09 or earlier, you must install and configure Jetty 9 separately.

Cassandra requirements

Client Workstation Requirements

The following table shows the recommended hardware requirements for the client workstations.

Recommended Hardware Requirements - Client Workstation
Processor Memory Hard Drive Graphic Card Network
Intel Core 2 Duo CPU 2.8 GHz 2 GB 200 MB DirectX 9.0+ xDSL / LAN

NOTE: 4 GB of RAM is recommended when non-Genesys applications are being run concurrently, or to improve performance.


Server Requirements

The following table shows the recommended hardware requirements for the GWS Servers.

NOTE: GWS must be installed independently. No other apps must be configured to run on the GWS host. The below values are a minimum recommendation.

Recommended Hardware Requirements - GWS Server
Processor Memory Hard Drive Network
Intel Xeon E5-2697 8 GB

(16 GB for each GWS node )

20 GB xDSL / LAN

NOTE: At least half of the available RAM should be allocated to application heap and the other half should be left free.

Next step

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