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| | }} | | }} |
| | {{DraftOption | | {{DraftOption |
| − | |hidden=false
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| − | |default=Web Engagement Chat
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| − | |valid=Comma-separated list of group names. Each item should be the valid name of an Agent Group in the Genesys Configuration Layer. For example: <tt>Chat Group 1,Chat Group 2</tt>.
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| − | |takeseffect=After start/restart
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| − | |shortdesc=Specifies a list of groups used by the pacing algorithm for predictions on the chat channel.
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| | }} | | }} |
| − | {{PubExtended}} | + | {{PubExtended |
| | + | |mandatory=Yes |
| | + | }} |
| | {{DraftExtended | | {{DraftExtended |
| − | |mandatory=Yes
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| | }} | | }} |
| | {{OptionCreate | | {{OptionCreate |
Revision as of 20:23, March 22, 2018
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Published Option
chatGroups
Default Value:
Valid Values: Comma-separated list of group names. Each item should be the valid name of an Agent Group in the Genesys Configuration Layer. For example: Chat Group 1,Chat Group 2.
Changes Take Effect: After start/restart
This option is mandatory.
Specifies a list of groups used by the pacing algorithm for predictions on the chat channel.
Draft Option
No draft option
