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| }} | | }} |
| {{DraftOption | | {{DraftOption |
− | |hidden=false
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− | |default=Web Engagement Chat
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− | |valid=Comma-separated list of group names. Each item should be the valid name of an Agent Group in the Genesys Configuration Layer. For example: <tt>Chat Group 1,Chat Group 2</tt>.
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− | |takeseffect=After start/restart
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− | |shortdesc=Specifies a list of groups used by the pacing algorithm for predictions on the chat channel.
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| }} | | }} |
− | {{PubExtended}} | + | {{PubExtended |
| + | |mandatory=Yes |
| + | }} |
| {{DraftExtended | | {{DraftExtended |
− | |mandatory=Yes
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| }} | | }} |
| {{OptionCreate | | {{OptionCreate |
Revision as of 20:23, March 22, 2018
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Published Option
chatGroups
Default Value:
Valid Values: Comma-separated list of group names. Each item should be the valid name of an Agent Group in the Genesys Configuration Layer. For example: Chat Group 1,Chat Group 2.
Changes Take Effect: After start/restart
This option is mandatory.
Specifies a list of groups used by the pacing algorithm for predictions on the chat channel.
Draft Option
No draft option