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= Statistics Options =
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In the '''Statistics''' section of the '''Contact Center Settings''' page, you can configure the following options:
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{{CloudStep_Stack
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|title=
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|text=* '''Default Statistics displayed''' specifies the statistics displayed in the Agent Desktop menu bar. The statistic specified by this option is the name of a section containing the statistic definition or the statistic object.
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* '''Refresh Time''' defines the frequency of notification (in seconds) for statistics.
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* '''Maximum quantity of Gadget Statistics displayed''' specifies the quantity of statistics displayed.
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|media1=ASStatisticsOptions.png
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}}
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[[Category:V:PSAAS:Public]]

Revision as of 11:39, April 26, 2018

Statistics Options

In the Statistics section of the Contact Center Settings page, you can configure the following options:


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  • Default Statistics displayed specifies the statistics displayed in the Agent Desktop menu bar. The statistic specified by this option is the name of a section containing the statistic definition or the statistic object.
  • Refresh Time defines the frequency of notification (in seconds) for statistics.
  • Maximum quantity of Gadget Statistics displayed specifies the quantity of statistics displayed.
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