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= Routing Manager=
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The '''Routing Manager''' section on the '''Contact Centre Settings''' allows you to view your '''Routing Points''' and your '''Virtual Queues'''.
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The '''Alias''' name for each line is editable; however all other fields are read only.
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You can also filter both lists by '''Number''', '''Alias''', or '''Switch'''.
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[[File:ASRoutingPoint.png]]
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[[Category:V:PSAAS:Public]]

Revision as of 12:00, May 10, 2018

Routing Manager

The Routing Manager section on the Contact Centre Settings allows you to view your Routing Points and your Virtual Queues.

The Alias name for each line is editable; however all other fields are read only.

You can also filter both lists by Number, Alias, or Switch.

ASRoutingPoint.png

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