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(Update with the copy of version: 8.5.0)
(Update with the copy of version: draft)
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Limitations'''
 
Limitations'''
 
|-
 
|-
−
| rowspan="7" | '''Android'''
+
| rowspan="11" | '''Android'''
−
| Galaxy S5 Mini
 
−
| Android 4.4
 
−
| Chrome 30
 
−
| 8.5.004.15
 
−
|There is currently limited Unicode emoji support. At a minimum, the following emoji are supported on the Android Galaxy 5S Mini:<br>
 
−
* ☺ U+263A<br>
 
−
* 👍 U+1F44D<br>
 
−
* ☹ U+2639<br>
 
 
|-
 
|-
 
| Galaxy S5
 
| Galaxy S5
 
| Android 4.4
 
| Android 4.4
−
| Chrome 49.0
+
| Chrome 63
−
| 8.5.004.15
+
| 9.0.000.08+
 +
| n/a
 +
|-
 +
| Galaxy S6
 +
| Android v5
 +
| Chrome 63
 +
| 9.0.000.08+
 +
| n/a
 +
|-
 +
| Galaxy S7
 +
| Android v6
 +
| Chrome 63
 +
| 9.0.000.08+
 +
| n/a
 +
|-
 +
| Galaxy S8
 +
| Android v7
 +
| Chrome 63
 +
| 9.0.000.08+
 +
| n/a
 +
|-
 +
| Galaxy S8+
 +
| Android v7
 +
| Chrome 63
 +
| 9.0.000.08+
 
| n/a
 
| n/a
 
|-
 
|-
 
| Galaxy Note 3
 
| Galaxy Note 3
 
| Android 4.3
 
| Android 4.3
−
| Chrome 49.0
+
| Chrome 63
−
| 8.5.004.15
+
| 9.0.000.08+
 
| n/a
 
| n/a
 
|-
 
|-
 
| Galaxy Tab 4
 
| Galaxy Tab 4
 
| Android 4.4
 
| Android 4.4
−
|Chrome 49.0
+
| Chrome 63
−
| 8.5.004.15
+
| 9.0.000.08+
 
| n/a
 
| n/a
 
|-
 
|-
 
| Google Nexus 9
 
| Google Nexus 9
 
| Android 5.1
 
| Android 5.1
−
| Chrome 54.0
+
| Chrome 63
−
| 8.5.004.15
+
| 9.0.000.08+
 
| n/a
 
| n/a
 
|-
 
|-
 
| Google Nexus 7
 
| Google Nexus 7
 
| Android 6
 
| Android 6
−
|Chrome 49.0
+
| Chrome 63
−
| 8.5.004.15
+
| 9.0.000.08+
 
| n/a
 
| n/a
 
|-
 
|-
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| Android 4.3
 
| Android 4.3
 
|Android Browser 4
 
|Android Browser 4
−
| 8.5.004.15
+
| 9.0.000.08+
 
| n/a
 
| n/a
 
|-
 
|-
−
| rowspan="7" style="background: #FDFDFD" | '''iOS'''
+
| rowspan="9" style="background: #FDFDFD" | '''iOS'''
−
| iPhone 5S
+
| iPhone SE
−
| iOS 7.1
+
| iOS 11.2
−
| Safari 7
+
| Safari 11
−
| 8.5.004.15
+
| 9.0.000.08+
 
| n/a
 
| n/a
 
|-
 
|-
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| n/a
 
| n/a
 
|-
 
|-
−
| iPhone 6 Plus
+
| iPhone 7
−
| iOS 8.1
+
| iOS 10.3
−
| Safari 8
+
| Safari 10
−
| 8.5.004.15
+
| 9.0.000.08+
 +
| n/a
 +
|-
 +
| iPhone 8
 +
| iOS 11
 +
| Safari 11
 +
| 9.0.000.08+
 +
| n/a
 +
|-
 +
| iPhone 8 Plus
 +
| iOS 11
 +
| Safari 11
 +
| 9.0.000.08+
 +
| n/a
 +
|-
 +
| iPhone X
 +
| iOS 11.2
 +
| Safari 11
 +
| 9.0.000.08+
 
| n/a
 
| n/a
 
|-
 
|-
−
| iPad Mini 2
+
| iPad Mini 3
 
| iOS 8.1
 
| iOS 8.1
 
| Safari 8  
 
| Safari 8  
−
| 8.5.004.15
+
| 9.0.000.08+
 
| n/a
 
| n/a
 
|-
 
|-
−
| iPad Air
+
| iPad Air 2
−
| iOS 8.3
+
| iOS 8.4
−
| Safari 8
+
| Safari 8  
−
| 8.5.004.15
+
| 9.0.000.08+
−
| n/a
 
−
|-
 
−
| iPad Pro
 
−
| iOS 9.3
 
−
| Safari 9
 
−
| 8.5.004.15
 
 
| n/a
 
| n/a
 
|-
 
|-
 
| iPad Pro
 
| iPad Pro
−
| iOS 10
+
| iOS 11.2
−
| Safari 10
+
| Safari 11
−
| 8.5.004.15
+
| 9.0.000.08+
 
| n/a
 
| n/a
 
|-
 
|-

Revision as of 22:01, May 11, 2018

Tested browsers

The following is a list of all Genesys-tested browsers for both web and mobile.

Important
If you do not see your device/OS/browser combination listed below, please contact Genesys support. Help will be decided on a per-case basis.

Support for the device/OS/browser combinations listed below will only be available for as long as Genesys labs can properly reproduce the issue.

Please let Genesys know of any issues you encounter with any of our tested browsers.

Web browsers

  • Microsoft Internet Explorer 10 and 11
  • Google Chrome 47+
  • Firefox 43+
  • Safari 8+

Mobile browsers

OS Family Device Operating System Browser Release Version Known

Limitations

Android
Galaxy S5 Android 4.4 Chrome 63 9.0.000.08+ n/a
Galaxy S6 Android v5 Chrome 63 9.0.000.08+ n/a
Galaxy S7 Android v6 Chrome 63 9.0.000.08+ n/a
Galaxy S8 Android v7 Chrome 63 9.0.000.08+ n/a
Galaxy S8+ Android v7 Chrome 63 9.0.000.08+ n/a
Galaxy Note 3 Android 4.3 Chrome 63 9.0.000.08+ n/a
Galaxy Tab 4 Android 4.4 Chrome 63 9.0.000.08+ n/a
Google Nexus 9 Android 5.1 Chrome 63 9.0.000.08+ n/a
Google Nexus 7 Android 6 Chrome 63 9.0.000.08+ n/a
Kindlle Fire HDX 7 Android 4.3 Android Browser 4 9.0.000.08+ n/a
iOS iPhone SE iOS 11.2 Safari 11 9.0.000.08+ n/a
iPhone 6 iOS 8.1 Safari 8 8.5.004.15 n/a
iPhone 7 iOS 10.3 Safari 10 9.0.000.08+ n/a
iPhone 8 iOS 11 Safari 11 9.0.000.08+ n/a
iPhone 8 Plus iOS 11 Safari 11 9.0.000.08+ n/a
iPhone X iOS 11.2 Safari 11 9.0.000.08+ n/a
iPad Mini 3 iOS 8.1 Safari 8 9.0.000.08+ n/a
iPad Air 2 iOS 8.4 Safari 8 9.0.000.08+ n/a
iPad Pro iOS 11.2 Safari 11 9.0.000.08+ n/a
Windows Phone Lumia 630 Windows Phone 8.1 IE11 8.5.004.15 n/a
Lumia 930 Windows Phone 8.1 IE11 8.5.004.15 n/a
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