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===Deploying Workspace Web Edition & Web Services===
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! Objective
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'''Start of Procedure'''
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! Related procedures and actions
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<br/>
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|-
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<ol>
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|1. Review the Prerequisites, including installation of Cassandra.
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<li>Review the [[Prerequisites|Prerequisites]], including installation of Cassandra.
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| [[Prerequisites|Prerequisites]]
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|See the  page.</li>
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[[Prerequisites#Installing_and_Configuring_Cassandra|Install and Configure Cassandra]]
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<li>Install [[InstallationProcedures|Workspace Web Edition & Web Services]].</li>
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|-
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<li>[[ConfigurationPremise|Configure]] Workspace Web Edition & Web Services.</li>
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|2. Install Workspace Web Edition & Web Services.
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<li>[[StartHTCC|Start]] Web Services and test the configuration.</li>
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| [[InstallationProcedures|Install Workspace Web Edition & Web Services]]
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<li>(Optional) Change the [[FeatureConfiguration|default Contact Center feature configuration]].</li>
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|-
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<li>[[TestingUI|Test]] the User Interface with Workspace Web Edition & Web Services.</li>
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|3. Configure Workspace Web Edition & Web Services.
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</ol>
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| [[ConfigurationPremise|Configure Workspace Web Edition & Web Services]]
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<br/>
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|-
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'''End of Procedure'''
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|4. Start and test Web Services.
 
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| [[StartHTCC|Starting and Testing Workspace Web Edition & Web Services]]
 
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|-
 
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|5. (Optional) Change the default contact center feature configuration.
 
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| [[FeatureConfiguration|Feature Configuration]]
 
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|-
 
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|6. Test the User Interface with Workspace Web Edition & Web Services.
 
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| [[TestingUI|Testing the User Interfaces with Workspace Web Edition]]
 
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|}
 
  
 
[[Category:V:HTCC:8.5.1]]
 
[[Category:V:HTCC:8.5.1]]

Revision as of 03:07, November 13, 2013

Deployment Overview

Deploying Workspace Web Edition & Web Services

Start of Procedure

  1. Review the Prerequisites, including installation of Cassandra. |See the page.
  2. Install Workspace Web Edition & Web Services.
  3. Configure Workspace Web Edition & Web Services.
  4. Start Web Services and test the configuration.
  5. (Optional) Change the default Contact Center feature configuration.
  6. Test the User Interface with Workspace Web Edition & Web Services.


End of Procedure

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