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<ol>
 
<ol>
<li>Review the [[Prerequisites|Prerequisites]], including installation of Cassandra.
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<li>Review the [[Prerequisites|Prerequisites]], including installation of Cassandra.</li>
|See the  page.</li>
+
<li>[[InstallationProcedures|Install]] Workspace Web Edition & Web Services.</li>
<li>Install [[InstallationProcedures|Workspace Web Edition & Web Services]].</li>
 
 
<li>[[ConfigurationPremise|Configure]] Workspace Web Edition & Web Services.</li>
 
<li>[[ConfigurationPremise|Configure]] Workspace Web Edition & Web Services.</li>
<li>[[StartHTCC|Start]] Web Services and test the configuration.</li>
+
<li>[[StartHTCC|Start]] Workspace Web Edition & Web Services and test the configuration.</li>
<li>(Optional) Change the [[FeatureConfiguration|default Contact Center feature configuration]].</li>
+
<li>(Optional) Change the [[FeatureConfiguration|feature configuration]].</li>
 +
<li>Choose the next step based on your role:
 +
<ul>
 +
<li>Developers &mdash; Consult the [[Documentation:HTCC:API:Welcome:8.5.1|Web Services API Reference]] to begin working with the Web Services APIs.</li>
 +
<li>Administrators &mdash; Consult the [[Documentation:HTCC:IWWDep:Welcome:8.5.1|Workspace Web Edition Configuration Guide]] to configure the Workspace Web Edition (agent desktop) interface.</li>
 +
</ul>
 +
</li>
 
<li>[[TestingUI|Test]] the User Interface with Workspace Web Edition & Web Services.</li>
 
<li>[[TestingUI|Test]] the User Interface with Workspace Web Edition & Web Services.</li>
 
</ol>
 
</ol>

Revision as of 03:40, November 13, 2013

Deployment Overview

Deploying Workspace Web Edition & Web Services

Start of Procedure

  1. Review the Prerequisites, including installation of Cassandra.
  2. Install Workspace Web Edition & Web Services.
  3. Configure Workspace Web Edition & Web Services.
  4. Start Workspace Web Edition & Web Services and test the configuration.
  5. (Optional) Change the feature configuration.
  6. Choose the next step based on your role:
  7. Test the User Interface with Workspace Web Edition & Web Services.


End of Procedure

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