| Line 4: | Line 4: | ||
====permissions.agent-group.exclude==== | ====permissions.agent-group.exclude==== | ||
*Default Value: | *Default Value: | ||
| − | *Valid Values: A comma-separated list of Agent Groups or Virtual Agent Groups; empty means Workspace doesn't exclude any agent groups. | + | *Valid Values: A comma-separated list of Agent Groups or Virtual Agent Groups; empty means Workspace doesn't exclude any agent groups or virtual agent groups. |
*Changes take effect: When the session is started or restarted. | *Changes take effect: When the session is started or restarted. | ||
*Description: Specifies the list of agent groups or virtual agent groups to be excluded from searches and statistics. | *Description: Specifies the list of agent groups or virtual agent groups to be excluded from searches and statistics. | ||
Revision as of 15:34, August 7, 2018
Permissions
Workspace Web Edition provides the following options for managing Team Communicator and Statistics Permissions:
permissions.agent-group.exclude
- Default Value:
- Valid Values: A comma-separated list of Agent Groups or Virtual Agent Groups; empty means Workspace doesn't exclude any agent groups or virtual agent groups.
- Changes take effect: When the session is started or restarted.
- Description: Specifies the list of agent groups or virtual agent groups to be excluded from searches and statistics.
permissions.agent-group.restrict
- Default Value:
- Valid Values: Comma-separated list of Agent Groups or Virtual Agent Groups; empty means no filtering.
- Changes take effect: When the session is started or restarted.
- Description: Specifies the list of agent groups or virtual agent groups that are returned for searches and statistics. Overrides the permissions.agent-group.exclude option.
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