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(permissions.agent-group.restrict)
 
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====permissions.agent-group.restrict====
 
====permissions.agent-group.restrict====
 
*Default Value:
 
*Default Value:
*Valid Values: Comma-separated list of Agent Groups or Virtual Agent Groups; empty means no filtering.
+
*Valid Values: A comma-separated list of Agent Groups or Virtual Agent Groups; empty means no filtering.
 
*Changes take effect: When the session is started or restarted.
 
*Changes take effect: When the session is started or restarted.
 
*Description: Specifies the list of agent groups or virtual agent groups that are returned for searches and statistics. Overrides the permissions.agent-group.exclude option.
 
*Description: Specifies the list of agent groups or virtual agent groups that are returned for searches and statistics. Overrides the permissions.agent-group.exclude option.
  
 
[[Category:V:HTCC:8.5.2DRAFT]]
 
[[Category:V:HTCC:8.5.2DRAFT]]

Latest revision as of 18:26, August 8, 2018

Permissions

Workspace Web Edition provides the following options for managing Team Communicator and Statistics Permissions:

permissions.agent-group.exclude

  • Default Value:
  • Valid Values: A comma-separated list of Agent Groups or Virtual Agent Groups; empty means Workspace doesn't exclude any agent groups or virtual agent groups.
  • Changes take effect: When the session is started or restarted.
  • Description: Specifies the list of agent groups or virtual agent groups to be excluded from searches and statistics.

permissions.agent-group.restrict

  • Default Value:
  • Valid Values: A comma-separated list of Agent Groups or Virtual Agent Groups; empty means no filtering.
  • Changes take effect: When the session is started or restarted.
  • Description: Specifies the list of agent groups or virtual agent groups that are returned for searches and statistics. Overrides the permissions.agent-group.exclude option.
This page was last edited on August 8, 2018, at 18:26.
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