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(Update with the copy of version: draft)
(Update with the copy of version: draft)
Line 17: Line 17:
 
|-
 
|-
 
| ready
 
| ready
−
| CallbackService is initialized and ready to accept commands
+
| CallbackService is initialized and ready to accept commands.
 
| n/a
 
| n/a
 
|-
 
|-
 
| scheduled
 
| scheduled
−
| Callback is scheduled successfully
+
| Callback is scheduled successfully.
−
| {(success data)}
+
| 200 OK AJAX Response - Schedule Callback
 +
For Callback API v3, refer to 'Responses' in [https://developer.genhtcc.com/reference/callback/Callbacks/index.html#bookCallbackExternal Schedule Callback V3]
 
|-
 
|-
 
| scheduleError
 
| scheduleError
−
| An error occurred between the client and the server during a callback schedule
+
| An error occurred between the client and the server during a callback schedule.
−
| {result: (object), textStatus: (string), statusCode: (number), message: (string)}
+
| The JSON data returned by GMS Callback server.
 +
For Callback API v3, refer to 'Responses' in [https://developer.genhtcc.com/reference/callback/Callbacks/index.html#bookCallbackExternal Schedule Callback V3]
 
|-
 
|-
 
| availableSlots
 
| availableSlots
−
| Callback available slots fetched successfully
+
| Callback available slots fetched successfully.
−
| {(success data)}
+
| 200 OK AJAX Response - Query Callback Availability
 +
For Callback API v3, refer to 'Responses' in [https://developer.genhtcc.com/reference/callback/Availability/index.html#queryAvailabilityV2 Availability Callback V3]
 
|-
 
|-
 
| availabilityError
 
| availabilityError
−
| An error occurred between the client and the server while fetching the available timeslots
+
| An error occurred between the client and the server while fetching the available timeslots.
−
| {result: (object), textStatus: (string), statusCode: (number)}
+
| The JSON data returned by GMS Callback server.
 +
For Callback API v3, refer to 'Responses' in [https://developer.genhtcc.com/reference/callback/Availability/index.html#queryAvailabilityV2 Availability Callback V3]
 
|-
 
|-
 
|}
 
|}
  
 
[[Category:V:PSAAS:Public]]
 
[[Category:V:PSAAS:Public]]

Revision as of 19:45, September 26, 2018

API Events

Once you've registered your own plugin on the bus, you can subscribe and listen for published events. Below we'll quickly register a new plugin on the bus using the global bus object.

Important
The global bus object is a debug tool. When implementing Widgets on your own site, do not use the global bus object to register your custom plugins. Instead, see Widgets Extensions for more information about extending Genesys Widgets.


var oMyPlugin = window._genesys.widgets.bus.registerPlugin('MyPlugin');

oMyPlugin.subscribe('CallbackService.ready', function(e){});


Name Description Data
ready CallbackService is initialized and ready to accept commands. n/a
scheduled Callback is scheduled successfully. 200 OK AJAX Response - Schedule Callback 
For Callback API v3, refer to 'Responses' in Schedule Callback V3
scheduleError An error occurred between the client and the server during a callback schedule. The JSON data returned by GMS Callback server. 
For Callback API v3, refer to 'Responses' in Schedule Callback V3
availableSlots Callback available slots fetched successfully. 200 OK AJAX Response - Query Callback Availability 
For Callback API v3, refer to 'Responses' in Availability Callback V3
availabilityError An error occurred between the client and the server while fetching the available timeslots. The JSON data returned by GMS Callback server. 
For Callback API v3, refer to 'Responses' in Availability Callback V3
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